Delta Hotels by Marriott San Jose Aurola

I stayed at Delta Hotel by Marriott during my trip to Costa Rica, and it was such a great experience! The hotel is beautiful, modern, and super comfortable. From the moment I arrived, the staff were friendly, welcoming, and always ready to help with anything I needed. My room was cozy, and had a really comfortable bed — I slept well. The amenities were excellent too — loved the pool area, gym, and especially the breakfast buffet with plenty of delicious local and international options. The location was also very convenient, close to shops, restaurants, and just a short drive from the airport. It made exploring the area really easy.

The location and the amenities are amazing. Everything is on walkable distance, I haven’t had to take any transportation at all during my stay. The quality of the rooms and amenities is quite high, there is nothing to complain about. The staff is extremely nice: this includes the securities, the restaurant staff, the housekeeping staff, the barmen and most of the reception staff, except a lady called Alison, with a little attitude and some disrespectful manners, definitely not at all aligned with Marriott standards. However, hopefully some training may bring improvements.

King room with city view, 14 floor: 2 nights. July * You will hear the music from the bar across the park until 3am. Not much noises from the regular city streets. * No fresh air available in this hotel. All the windows are sealed. * No fridge, no Netflix. But plenty of english channels on tv. * good internet. * excellent hot water, and water pressure. * small gym ok, but no windows, and tv was not working. * nice indoor pool, but water too cold for me. No windows but a clear dome. * breakfast have ok choices, not much for a vegetarian. * restaurant expensive like any other hotel, but the staff is sympathic. * free parking. * very nice staff. * reservation with Trip.com was a complication, they didn't have my reservation. Took 1h to check-in. At the check-out they charged me the room that was already paid on Trip.com, had to ask for a refund, which they did, no arguying but a lot of explanations and proof of payment... but the staff was really polite and helpful. * only 1 person working at the counter for check-in and check-out.. * easy to walk everywhere. * easy to navigate with google map or waze.

Excellent service and perfect location

Location is great but dated hotel. Breakfast is bland and not much selection

The hotel was very nice, I had a very pleasant stay