Guest User
March 12, 2025
Chaa Creek truly deserves all the five star reviews here - so I will add my voice to all the praise! My husband and I splurged for the Ix Chel villa for the first three nights, and since I booked last minute we had to switch to a different room the last night. It was all done seamlessly. The Ix Chel villa with the private plunge pool might have been the most luxurious accommodations we have ever stayed in (we have traveled a lot) It was stunning, with floor to ceiling windows facing the rainforest, huge outdoor area with dining table, comfy loungers, plunge pool and the sounds of the river floating up from below. We spent more time than we planned at the villa, because it was so inviting in every way. When you book the Ix Chel villa, you "also enjoy the unobtrusive yet attentive service of a personal butler..." We've not encountered that level of service before, we weren't sure what to expect, but then there was Candy! Oh what a lovely person - she really made our stay at Chaa Creek extra special. She set up romantic dinners for us, greeted us at breakfast each morning, brought us lunch to our villa, arranged tours, helped me procure some things I forgot to bring from home, really whatever we needed. She was so gracious and kind and we really enjoyed her company as well - thank you Candy!! On our last day there we did the day trip to Tikal - incredible and an absolute must in my opinion - when we returned Candy had arranged for all our bags to be moved into our new room so we didn't worry about a thing. Although not as large, the Macal Riverview Suite was beautiful as well, and we did not have a problem sleeping with the multiple fans in the room (Ix Chel does have AC) The grounds at Chaa Creek are beautiful and lovingly maintained, The entire staff is friendly and helpful, we enjoyed the constant sounds and sights of tropical birds, the butterfly house, and amazingly we did not have any issues with biting insects. And the food - Outstanding!! Some of the best food we have encountered while traveling (and we are from NYC and DC to boot!) I really don't have a single negative thing to say about Chaa Creek- just highly recommend!