Best Hotels in San Jose, United States

This was literally the worst, most TERRIBLE ”Inn” I've been to in my entire life. The first clue should have been when they handed me a huge, actual key that fit in the entire palm of my hand . Entering the room was a shock as the furniture was dingy and OLD and creeky. 1980's T.V didn't work. Noisy (people yelling and grunting from outside. Not even kidding you guys...this room was SKETCH. I was flying out early the next morning so I convinced myself I just needed a spot to land my head for the night. The bed...omg..the bed...and the pillows..GOOD.GOD.NO. As I tried to fall asleep, I was startled out of bed (11:15pm) by a homeless man POUNDING on my door and screaming to let him in so that he could shower. I'm not even kidding right now. I thought there were two men because when I shouted, ”wrong room” there was a ”conversation” that sounded like two men. Now, the door is so old and thin, you can see the light from the outside through its perimeter and feel a breeze. The window, paper thin. I was TERRIFIED as it was only me and my daughter. I scrambled to find the phone, which was from 1980 (NO LIE)..there was no option to call the front desk. It felt like a dream where you're trying to get somewhere but cant move. The pounding and screaming continued and my daughter and I were TERRIFIED. I had to google the number to the hotel and call directly to the front desk. No answer. I had to resort to calling 911 to report two men outside my door. My daughter looked out of the peep hole and saw only one man who was talking to himself. Dispatch asked me a few questions and got off the phone with me. The man stayed for about 15 more minutes just talking to himself and trying to talk to who he believed was on my side of the room. He finally walked away. I'm not sure if they police ever even came, as they didn't knock on my door or call me. DO NOT STAY HERE!!! BAD VIBES ALL THE WAY AROUND!!

Business type instead of luxury hotels, breakfast business type simple breakfast buffet. Convenient location, near Google, Intel, there is a passing railway on the east side, there is a car passing in the morning but it can be heard but not noisy, and many people live.

My office is very close by so this is the preferred hotel when we come into the office. I've stayed at AC Brand hotels a few times and like them. This hotel was great. Front desk staff extremely nice and helpful! Great lobby bar with a very talented mixologist, was not expecting that in a hotel bar! Breakfast was included in my rate and was super healthy and very tasty. Choice of a healthy egg entree with a breakfast buffet filled with healthy options including yogurt, fruit, juices and whole grain breads. My room was super spacious with a king size bed and a large banquette type couch. A nice desk area with lots of light. My bathroom was a completely closed space, but a colleague had a completely open bathroom with frosted shower and toilet doors which I thought was strange and probably not the best if traveling with kids or with family. I was on the freeway side of the building and was not bothered by the noise of the road, but another colleague was, so if you are sensitive to noise, ask for a room on the other side of the building. Thanks for a great stay! Will be happy to come back.

Location is great near main roads/highways in/out of the area. Staff was super helpful in answering any questions, following through on requests, etc. (especially Linda, she is awesome). Has food locations on site (including Starbucks) and a small gift/supplies shop. Plenty of room, it's a good size venue. If anything, the decor and ambiance is a bit dated and needs updating. But the room was big, the mattress was comfy, and the view from upper floor was good. Good experience overall and would recommend for sure as an affordable option in the area. Note that it is a long way from Levi's Stadium, and you need to take either a car (don't recommend that because the parking/driving situation at the stadium is insane), Uber/Lyft (very expensive but it gets you semi-close, with some blocks to walk remaining), or light rail (very close by, super cheap, but very crowded).

After a miserable day of travel and the last leg of our flight being canceled, Renee, at Four Points, sent a shuttle to pick us up at the airport and went far above and beyond to accommodate us, help extend our checkout time, and offer a very reasonable rate; the room was comfortable, clean, and the staff friendly and helpful. Our airport return was well beyond checkout time; they tagged and held our luggage so we could go have dinner, then retuned us to the airport in the evening so we didn’t have to spend hours in the terminal, exemplary service by kind and caring people.

Very good hotel, very new and clean, the room design is reasonable, very large, convenient to Silicon Valley, free American breakfast, you can make waffles yourself, good value for money

This is a great Hotel, the location is great. The grounds are beautiful. The staff is very welcoming and helpful. There's a nice shaded park next to hotel, with kids play park, BBQ picnic area and a small walking or jogging path. The hotel is undergoing renovation some areas are closed off but still enjoyable. The rooms have been upgraded and updated! This is a very quiet hotel never had issues with noise even when construction is taking place. Keep in mind it is a Historic Landmark, meaning you will see some areas that are what some would say old or outdated ... Hence HISTORICAL PROPERTY PEOPLE!! So get over the old look feeling you're thinking and go jump in the pool !!!

The location of the hotel is convenient, close to the highway, there are supermarkets, restaurants, laundry rooms, and haircut shops nearby. The hotel's wifi speed is the fastest among the hotels I stayed in the United States, and it is at the level of Hong Kong.

The refrigerator and air conditioner were so noisy that I couldn't sleep. everything else is fine

The hotel is very new and very clean. Parking can be parked on the side of the road for free. It takes 20 knives to stop in the underground garage. The people in the hotel have to help stop it. They can't stop by themselves, but no one helps to stop at Christmas, so they will stop by themselves, and they will stop for a while. Breakfast standard American style, American hotel no hot water bottle, Toothbrush, slippers