Hotel Caza Fisherman’s Wharf

The room is spacious and clean. The location is so convenient that is several minutes walk to the fisherman wharf.

The hotel itself is highly recommended. It has a great location, very nice rooms and very friendly service. However, we also had some hiccups during our visit. We had booked the room for four people, but the room was only equipped with towels for three people. Not that much of an issue - we just asked every day for an additional towel. We booked an Alcatraz Bundle via the concierge, which all went well. However, the charge included a $15 consumption voucher per person at the hotel bar, which was a bit difficult to redeem. You had to try to get the exact amount, as it was not possible to receive a credit for any change left. It was also not possible to pay on top of the voucher. We were told that the voucher could be used like cash but it wasn't quite like that after all. So perhaps this is not necessarily recommended. We also booked bicycles with the concierge, which worked very well. However, my kids really liked the evening cookies and milk and the games room.

Nice location, great vibe in the hotel. Loved the games in the restaurant on lobby. Very good for families. However, the rooms were very bare- no water bottles, no fridge, no coffee machine, no kettle. One had to request for everything.

Be sure to view the Hotel Caza website for the extensive list of additional fees associated with the booking (destination fee, parking, etc). The prices are very transparent on the site and aren’t as clear booking through third party. This hotel has incredible customer service! The front desk ambassadors are warm and welcoming from check-in to check-out. Vanessa and her colleague truly provide world class customer service. She provided 10-15% off coupons for restaurants on the pier. We had a fantastic time for my mother’s birthday in San Francisco and it would not have been the same with another hotel. The location of Hotel Caza is near Fishermans Wharf. It is walkable to many attractions such as the Coit Tower, Ghirardelli’s, the piers, etc. There are an abundance of great restaurants nearby. We had a delicious brunch next door at “Eight am” cafe. Other attractions are a bit further out and require transportation such as Golden Gate Park, Sausalito, and redwood forests. This is a very family oriented hotel. There are many games in the lobby for children and adults. Bicycles to peruse the city are provided on a first come first serve basis each morning. The swimming pool is on the smaller side and always has kids in it. The evening cookies are packaged and not freshly baked. The lobby has an overpowering smell of perfume. Overall, we had an amazing time at this hotel and highly recommend it for family vacations!

Hotel Caza is indeed a great place to stay in — very near Fisherman’s Wharf where you can find food places to eat in and cafes to chillax. It is also near multiple bus station stops, so this is very convenient to travelers.

Fantastic customer service and friendly staff. They also provided free rental of bike, perfect way to visit the golden gate