1 Hotel San Francisco Reviews

Strong environmental awareness, good location, and good service attitude

The hotel is very new and the layout is very innovative. The door card is a round wooden sign. Breakfast was very rich. You can see the bridge from the room. The hotel staff were very welcoming and even sent us to the car rental location for free on the last day.

Just like that, I have to go out to drink water.

Ideal location in the heart of the city

all is well

Friendly people and great spot. Location is perfect for those that are afraid of sf. Rooftop unbelievable.

Hip hotel in an excellent location directly across from Ferry Bldg. Lots of quality dining options in easy walking distance.

great eco-friendly facility. All staff was wonderful but the evening restaurant staff was not up to par with the good service provided for breakfast or front desk, guest rooms.

Fantastic location near the Embarcadero with an amazing view of the Bay Bridge! Beautiful, unique, and well appointed hotel with a strong eco-slant. They even incorporated live plants throughout and repurposed materials from the local area. Comfy bed and a nice bar! Highly highly recommend!! A favorite hotel now and I’ve been to many many luxury hotels around the world (at the risk of sounding extremely bougie) haha

The front desk staff was great, the hotel felt clean and smelled great. The beds were comfortable too. I would stay here again for the price I paid. The room was offered at $399 but after resort fees and taxes it was $500. An average price for that area. But I did feel like everything else was way over priced. I was changed $11 for a bottle of water, the valet parking is $100 a night and 2 small lattes cost me $26. I didn’t like how that felt .

My wife and I love to stay at 1 Hotel in SF when we are in town. The location is unbeatable and we love the restaurant as well!

The hotel is good, but not worth the price of admission. The room is average at best. We ended up getting a room with a view of some astroturf and AC pipes. While that was bad on its own, the room wasn't anything to write about either. I wasn't satisfied with the value I got out of my money.

Only complaint I had was check in was at 4pm but still had to wait an hour for my room to be ready. However the lobby was very comfortable and everything else was perfect.

This is definitely not a 5 start hotel- way away from the standard. The floors have a mold smell. The butlers never asked for help to unload or load the bags to the car. The butlers would not open the doors per 1hotel standard routine, they would give you a look but not open heavy doors. The room was not checked prior arrival. The toilet crane was switched off, the shower drainage was clogged and water would cover your feet. The hotel is very compact and small overall but located in convenient location.