W San Francisco Reviews

Great view on the corner room and great deal for the welcome bundle!

Overall a great urban hotel at which I’ve stayed a number of times. Despite not being a huge fan of the W brand (a bit too trendy as I age) the location and value are hard to beat. The service is friendly and attentive; the rooms are nicely appointed—I appreciate the Nespresso machine and decent toiletries. The restaurant has good, fresh food for breakfast and friendly and efficient service. On a stay last month I came down with Covid and ended up in my room for a week; the staff was very considerate about bringing deliveries and checking to make sure I had everything I needed. They would pack room service as “to-go” items but the food was still warm and tasty when it arrived, and with everything needed for a proper meal. Note that some of the lower floor rooms don’t have much of a view beyond looking at the side of a building next door, so if that’s of importance make sure to books a higher category room.

good hotel nice location decent service friendly staff would go back

Nice place to stay. Middle of the town easy to go and come. Reasonable price when it’s on sale

discovery package不错

Nice hotel in a great location. Small rooms Nice bar and restaurant

Good location for downtown business.

It was a nice stay!

Very bad, my car was parked in the parking lot and was towed away by a tow truck for no reason, and the hotel didn't even inform me! Never stay there again

When booking and paying room fees through the Ctrip platform, hotels sometimes charge additional fees such as city service fees, and the platform will clearly list additional conditions when booking. Like the platform! In the last two checkouts, I found that the hotel had duplicate bills. Although the customer service of Ctrip successfully returned the bills, I still saw the loopholes in the hotel management, which caused troubles for customers. I was not happy.

It’s so convenient to have a meeting at the Convention and Exhibition Center! Because the price will be higher during the exhibition period. But it’s really OK to have a meeting! There are many restaurants nearby!

It is very close to Union Square, Golden Gate Bridge, and Jiuquhua Street. The price is reasonable. Recommended!

The location is very good and it’s very big. There are many hidden benefits. You have to ask about them, such as art museum tickets, bicycles, taxis, etc. I only found out when I left.

The location is good, the decoration has a sense of design, but the room is not clean enough, and the equipment is insufficient. Only 2 towels and 1 bottle of water are provided for 3 people.