Kimpton Hotel Enso, an IHG Hotel Reviews

The room is newly renovated, clean, and bright. Toothbrushes and other amenities are provided in the bathroom. The television offers multiple channels. The hotel is located near the subway station, and there are plenty of dining options in the vicinity of the building.

Nice Japanese boutique hotel! The room with nice furniture, also with yoga mat! On share amenities, they provided vinyl and turntable, you can chill over there in the evening. So far very thing was good, just one thing that they didn’t have free parking. Parking fee is US51 per night, recommend to park the mall parking garage nearby, it’s cost $29 for 24hr.

Great location and chill decor in Japantown.

The smell of formaldehyde in the room was so obvious that I had to keep the windows open, otherwise I would feel dizzy.

Pleasant decoration and very good bedding

The environment is considered safe, and it feels quite quiet and comfortable. It is just across the road to the business district. The location is good. If there is a chance to visit again in the future, I will still consider this hotel

Located in Japantown, relatively safe and clean surrounding environment

This was a really nice room in a good location for our family to explore Japantown, the Fillmore District, and take the bus across town to the Embarcadero district, North Beach, and Chinatown. The staff was really nice, there was hot coffee in the lobby every morning, and we were able to store our luggage to explore the city further after checking out of our room.

We fully enjoyed our stay here... Room was clean and there was plenty of room. staff was helpful. You had to ask for amenities like a hair dryer, but I believe you could get one. But it was very clean and comfortable. Bed was comfortable, there were enough outlets.. I can't think of anything negative about it. It was perfect for what we needed it for. Had a small fridge, no microwave, and no coffee in the room (coffee downstairs was very good) Overall, this place was great!!! Would recommend!

The hotel room was clean, the robes were a nice touch. Tons of extra towels which we appreciated. Only issue we had when we first got there was the TV wasn’t working. We called the front desk and it took a long time to get through. They said they would send someone up to check out the TV. But about 15 minutes after we hung up, the TV started working all of a sudden. We didn’t know if it was handled remotely, so we tried calling the front desk to cancel having someone come to our room. However, it took so long for someone at the front desk to answer the phone, we just hung up and the workman had to make a trip up for nothing (which took 40 minutes for someone to come anyway!). Besides the front desk not being very accessible by phone, our stay was fine.

Convenient location. Parking is very limited and I could not get out as a staff member parking front of my car

Very friendly front desk staff, nicely appointed room. Excellent location in Japan Town area.

The downstairs lobby was heavily sprayed with a floral air perfume. It was so strong that I wondered if they were trying to cover up an odor. Strong recommendation: don’t spray with perfumed air sprayers. Bedroom was clean and all functioned fine. Entrance outside needsssome attention.

The staff were incredible and accommodating. The room was recently renovated and very comfortable. The hotel will only get better as they bring back the restaurant! Looking forward to staying here again. Love the proximity to Fillmore St.