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W San Francisco
4.3/5135 Reviews

W San Francisco

South of Market San Francisco|1.43km from San Francisco Cable Car Museum
I used to be a frequent guest at the W SF back when it was Starwood but had not visited since Marriott took over the W Brand. I did try and stay last year but before arriving I read that the restaurant was closed and I asked the hotel what they were doing as an alternative, but they had absolutely nothing for Platinum Breakfast (other than 1k points per stay which is a HUGE downgrade), so I opted for another hotel. I had high expectations for this stay as I had previously loved this hotel, but as a frequent traveler in Marriott brands and having one of their Highest Elite traveler statuses (and staying at W Brands lately), I knew service levels were still suffering post pandemic. Unfortunately, it started low right from the beginning. I had confirmed a Studio Suite in advance. When I arrived, I was given a corner room that almost seemed smaller than standard rooms (Room 2109). I inquired about upgrades to larger rooms, and I was told no, because it was a busy weekend, and nothing would be available. I checked on the app and saw that every room type was available for the length of my stay and beyond. I was basically DOWNGRADED. Once settling into the room, then I realized the major issues. Smaller rooms should be easier to clean, right? Well, this one not only had carpet stains, but I quickly found out that the ”Marriott Commitment to Clean” was actually a Commitment to Ignore. Not only were their stains on the carpet and dust and dirt in the windowsills, I found a previous guest's room keys sitting on the counter. Obviously, the room was just ”re-set” and not inspected or cleaned at all. I guess the promised sanitizing was out of the question. We then went to get some ice and noticed that the ice bucket was half filled with standing water. It was disgusting! Thats not the worst part, I then found a pair of women's ”play-style” lingerie slightly soiled sitting on the floor by the sofa. I mentioned the cleanliness issues to the Front Desk, but the representative simply stared at me and then asked if there was anything else I needed? I should have been a bit more insistent that they take it down, but I was so shocked I did not. The room setup, although smaller than what I wanted and pre-confirmed, was also not great. There is no storage at all other than the closet. There are no drawers at all or other places to keep clothes or anything else. If you have two suitcases, you are going to have to keep them out as there is no place to put them in the closet. Other than the Front Desk and Room Condition, we had a nice stay, although the Room is really what we paid for. The rest of the staff we interacted with were friendly and helpful. The breakfast staff were great, and the food was amazing! Kudos for them for sure! Actually, the only place I was every recognized or thanked for being a Marriott Elite was from the hostess at Breakfast. The bellhop was also quite nice and helpful when we checked-out and needed to store lugga

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White Swan Inn
4.4/5105 Reviews

White Swan Inn

San Francisco Downtown San Francisco|0.54km from San Francisco Cable Car Museum
We absolutely adored the look and feel of the place and were totally charmed by its looks, but that faded after we got situated a little. The first thing we noticed was that with 2 suitcases and our carryons we needed all the chair and sofa space for the bags, that left us nowhere to actually sit, we were looking for a dresser or desk of some sort to set things on that would have given us a usable sitting area. Because of that, we had to sit in bed to watch TV, which is quite a ways across the room and very small. The next surprise came when the restaurant next door started their dinner service and we could hear the sound of glassware and even could hear some louder conversations as if we were sitting at the table, if there was AC so you could close the windows it would help a lot. The final thing that did it for us was the firmness of the beds, if you like an extra firm rock-solid bed this will be perfect, as for us we really didn't sleep much for 3 nights. The front desk folks were all top-notch and really saved the stay for us, they really know the city, had great recommendations and were so pleasant! Having the valet parking was wonderful and really helpful for us, I was worried about where we would have to park, but their valet is only a little higher than the cost for the self-park. The location of the hotel is perfect, with lots of things within walking distance, including some great places to eat. In all this place is a charmer, but has some flaws that could be easily remedied.

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Top rated hotels in San Francisco

Searching for hotels near San Francisco Cable Car Museum? Compare room rates and reviews to find your ideal stay.
Stanford Court Hotel
4.6/5133 Reviews
San Francisco Downtown
Lovely hotel, in a great location, good access for the city, comfortable with great communal spaces. The staff are all really friendly and helpful, 2 people of note to mention The guy behind the bar is brilliant, knowledgable, friendly and funny, a real pleasure. There is a (really) young lady on reception/check-in, she is lovely and I don't want to knock her, but she needs more training, her default is to say no to everything, not because she is being difficult, I just don't think she has the knowledge or authority to find solutions. It makes it frustrating for me as the customer and I'm sure, for her, trying to deal with people and not resolving issues. It makes you avoid her and wait for someone else to deal with. The Concierge and Valet Parking staff were brilliant, took away all the thinking on parking and restaurants etc. We would definitely stay here again if in San Fransisco
Royal Pacific Motor Inn
3.9/5103 Reviews
San Francisco Downtown
Stayed for two nights, it's okay. I can't ask too much. I'm bringing my own toiletries. Most hotels don't provide mineral water. No, it's better in the location and free parking.
Executive Hotel Vintage Court
4.1/5108 Reviews
San Francisco Downtown
Friendly desk staff. The building is old but the elevator is atmosphere and pretty. In the room I was a little worried about the air conditioning noise. I heard a little bit even though I was squeezed. San Francisco lacks parking space, but I had a good parking lot around the hotel, and the parking lot of the hotel affiliated parking lot was a bit expensive, but still (thanks to that) Efficiently, I could save as much money as I could. Best service beyond the shortcomings! Breakfast service. Really delicious ~~ ^^ And the hot water pressure was great ♡ I'm going to this hotel again.
Hilton San Francisco Financial District
4.1/572 Reviews
San Francisco Downtown
Not far from metro and in Chinatown. The area is a bit dodgy at night though. Window curtains were quite dirty. But the bed is very comfortable and the view is great. I would stay again
Cornell Hotel de France
4.3/5101 Reviews
San Francisco Downtown
This is a great little hotel in a prime location. The checkin experience was very pleasant. All the staff were nice and friendly. The hotel felt very homey. Chinatown and Union Square are both walking distance. Lots of restaurants nearby. The room was very quiet at night and the bed was super comfortable. I’d recommend here if you are a sensitive sleeper like myself.
Palihotel San Francisco
4.1/582 Reviews
San Francisco Downtown
I loved the atmosphere of the hotel - high ceilings, wooden floors, old elevator, worn wood wall panels in the bar/breakfast area. Very comfortable, clean, well appointed rooms, friendly staff. Smallish room, which was fine for me. Just an all around pleasant experience for me. The one small drawback was the ”rainfall” shower head, which was on an unnecessarily tall goose neck, was so high that I could hardly reach it to tilt it a bit so the water didn't fall so close to the valve (wouldn't have mattered - it was rigid), which meant warm water cooled before it reached my body. Also, I would have liked to have been able to open the windows just a little for fresh air. Well, okay, another drawback was the construction going on at a nearby site, which meant noise, even at night. Didn't keep me from getting a good rest, though.

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