The room itself was clean, comfortable, with everything to fit our needs. Close to train station, which was a main point for us. The bad: lady at check-in was so rude. We arrived a little early, and was immediately told ‘no check-in until 4:00’. I travel frequently, and 99% of the places I stay will offer to call/text when a room is ready/available. Not this lady; I was shut down immediately. As I’m sitting in my car, waiting for the magic hour of 4:00, people pull-up next to me, go to the desk, AND CHECK-IN (!!!). This really left a bad taste for this place…..oh, and the kids running and screaming in the hall at 8:00am (not hotels fault).