Manchester Grand Hyatt San Diego

An incredibly clean hotel with exceptionally friendly staff — everything was truly satisfying. The ocean view from the room was absolutely breathtaking. The only downside was that parking fees are charged separately, and the parking facility was somewhat inconvenient to use.

Was great overall. They offered many free activities, but kayak is dangerous, so better they get rid of this one.

Air conditioner only worked properly 1 of the 3 nights of our stay. On our 1st night we had Facilities check or ac around 7 pm & 4 am. We were told they were having trouble with one of the chillers. We changed rooms after the first night of sweating. But the ac wasn’t much better. Hotel mgt. provided a box fan for our room. That helped! The 2nd night was comfortable. The 3rd and last was similar to night 1, AWEFUL!

The location is good, but the room is very small and quite old, and it’s very noisy at night. The main issue I’m unhappy with is that they overcharged me by $61.91. I called the hotel, and they told me to contact Trip.com, but Trip.com doesn’t make it easy to reach customer service. I guess even if I manage to get in touch, they’ll probably tell me to contact the hotel again. Being pushed back and forth like this is really frustrating.