Holiday Inn Express Hotels in San Diego

Very nice renovated room. Just had an issue with parking in hotel parking lot with an oversized vehicle. Luckily there was an ACE parking lot across the street from the hotel that was actually less expensive.

Every one we encountered in this hotel was pleasant and friendly, and most of all eager to help! We were there for the MCRD graduation and it is obvious they fully support the military. The hotel is close to MCRD, But I would stay there again even if just wanting to go to Old Town, their shuttle and drivers are great about taking you places at no charge. I used to travel in my career, this is the best hotel people experience I have ever had. And it is very clean!!! Thank you guys!!

Nice hotel. Everything is clean and up to date. Hotel has an included breakfast (typical hotel type). Convenient location in hotel circle makes it easy to get to where you're going each day. You do have to drive a little for most dining options. Parking is $20 per night (depending on who checks you in they may reduce it to $10, but make sure they actually do that on your bill. I've had them say that and then when I check my credit card they charged the full amount). That's why they only get 2 stars for service on this trip.

I ended up not staying here. It was too far away from the main city center

Advantages: Free parking, with its own overhead parking lot. Hot tub + swimming pool A few minutes drive to Sea World, more than ten minutes drive to the zoo. There are many restaurants, McDonald's, and Target nearby. The breakfast is good, the oranges are sweet, you can take them at will. There are abundant tea bags in the lobby. Disadvantages: The hotel is very rigid. I booked the first night with Ctrip and added another night on the second day. If I don't change the room, I have to pay at the front desk. If I use the Ctrip order, I have to change the room. The room I stayed in was close to the elevator entrance. The children were very noisy in the morning, all of them were children going out to play. There was a sound of running water in the sewer, which was very noisy. The footsteps upstairs were obvious. The water flow of the basin faucet was very small, and the water flow of the shower was normal. The carpet smelled like an old room.

My family and I stayed here in separate units (2nd floor and 4th floor) for 5 nights in July 2022. THE CONS: -Part of the hotel was under construction for most of our stay; we could hear hammering sounds during the day and construction workers used the elevators to haul barrels full of debris up and down the floors. -Only one ice machine (out of four) was working. No signs were put up to indicate this, and guests had to use the elevator to travel down to the first floor if they wanted ice. -The electrical circuit for both the pancake machine and the toaster tripped during breakfast, rendering both machines unusable. No signs were put up and no staff was there to advise the guests. Eventually the staff stretched a power cord directly across an emergency exit door, blocking access. -Black sludge backed up in the bathroom sink in my family's room one evening. -The closest parking lot has very narrow spaces and guests cram their cars in tightly; beware of door dings (or having to squeeze in and out of your car). -There are no active fans in the bathroom and the mirrors fog up quickly. -There are no shade umbrellas at the pool. -They give you a tiny bar of hand soap, and no paper pad or pens are in the rooms. -The handset didn't work on the in-room telephone, and all the preset buttons (housekeeping, front desk, etc.) had an immediate busy signal. When I finally got a call through to the front desk, the line kept ringing on speakerphone throughout the entire call (over my conversation). -The scrambled eggs were greenish-grey one morning for breakfast. -Guests were confusing the trash cans / recycle bins / towel bins at the pool. -The room furniture was nicked, scuffed and worn. -The bed comforter was thin. THE PROS: -You get free parking, free WiFi and free breakfast. -The front desk and housekeeping staff are very friendly and help out whenever they can. -The rooms are a decent size, and include microwaves, refrigerators, hair driers and blackout curtains. -The pool is clean and has plenty of chairs. -The mattress and pillows were comfortable. -There is a less-crowded free parking lot not too far from the hotel. -There is a Starbucks directly across from the parking lot.

We came here this past weekend. It is near my brother-in-law's home, and we were in town to honor my mother-in-law who had just passed. My mother-in-law used to stay here and at the hotel next door when she visited our San Diego family. I considered this property to be just okay. Our room was musty and stuffy. It was too cold for the air conditioner but I turned it on anyway because the room needed something. Aside from that, the room was clean, although a little small. Breakfast was exactly what one would expect from a Holiday Inn Express. This hotel is conveniently located near movie theaters, shopping and restaurants.