Nbh Nativo Boutique Hotel

Excellent boutique hotel with few rooms. Mine was a superior room for 2 people with a partial view of the lake. It was very spacious, bright, with very good cleaning service, very good towels and sheets, etc. A very good breakfast where each room has its own exclusive table with the name of the room. And the receptionists Candela and Carolina, two divine girls, super friendly and helpful for any questions, checked me in for the return trip by plane, always in a good mood and with a friendly smile. It only has 11 rooms, so I never had to wait for the elevator. In short, everything was very good value for money.

The stay was a gift for our parents for their 40th wedding anniversary. It met their expectations. They returned with the best reviews of the hotel, the very friendly staff, who were willing to make their stay comfortable.

The hotel is very good, the service was excellent. The girl in the morning helped us with everything related to the trekkings and gave us information about the buses so we wouldn't wait any longer. The girl at night was also a genius, she suggested a couple of places to eat delicious and cheap food. The breakfast is varied, with very good coffee. It has scrambled eggs, ham and cheese, croissants, toast, yogurt, cereal, puddings, fruit, everything!! Regarding the room... It was super big, more than the average of other places we stayed. With a good layout, great water flow, direct TV and good WiFi. In conclusion, we had a great time!! The only thing to improve is that it was very hot even though we could have the heating turned down and if we opened the window it was very noisy.

The cost-benefit ratio is not sustainable despite the pompous name BOUTIQUE. In my opinion, some aspects need to be improved. They are, in order: room service: restricted soaps, shower caps, shampoos and other small treats such as bath salts, since they have a bathtub, you have to request these products every day. If there is one open, they will not exchange it. In the case of bath salts, they are set on the first day, on the others you have to ask for it. Shower caps are not available. Cleanliness and linens are good. Heating cannot be adjusted by the guest. Breakfast: simple continental breakfast with no variety. It meets normal needs. However, the table is determined by the hotel and is served with 1 glass (tiny) and 1 cup. There are no spare cups and glasses on the table where the coffee items are displayed. So, if you have a coffee with milk and then want to have a black coffee, you can only ask for another cup or take it from the table of another guest who has not served himself yet. The same goes for the cup. being too small, if served normally 3/4 of the capacity, I believe not 70 ml, forcing you to serve yourself more than once and if you want to change juice, there is no way to do it using the same method as the cup, the sweets are cut into tiny portions on purpose I believe to avoid waste, the breads are only sliced ​​and on the days I stayed they seemed stale (hard and dry), there is no sandwich maker that allows us to make a toast, as for the reception, 1000 points, they are excellent, high-level employees and always ready to help.