Post Alpina - Family Mountain Chalets

Our first family experience at the Post Alpina was memorable on so many levels and left us wondering how soon could we be back. They really have it all, the kids activities and amenities, the adult spa and relaxation areas, the top quality and clean facilities not to mention the supreme location in a natural playground and lastly but most memorable for us, the FOOD! We travelled for a week with our 3 kids (3 months, 2.5 & 4.5 yrs). Worried about the load that travelling with 3 under 5 would come with we wanted something that would support us with the kids and take as much off our plate as possible so we could relax as well. The Post Alpina did not disappoint. We were able to spend with as a couple while the kids were in the kids club or get massages and relax in the spa. We looked forward to every meal as the food was divine. Carefully prepared to cater the various restrictions and always absolutely delicious with so much choice. The real key to the warm and welcoming environment at the post Alpina lies with the owners and the team. They are like a big family and everyone is so friendly and welcoming. Greeted with smiles at every corner the attention to the guests is second to none. Made us feel like we were part of the family too. My children knew many of them by their names by the time we left. We highly enjoyed our stay and look forward to coming back. Thank you to the entire Post Alpina team!

The management of this hotel couldn’t be any nicer. They genuinely cared about their guest experience and I won’t bore you with the countless times I saw them show compassion towards myself and other guests just take my word for it. The staff followed that lead. The rooms were the cleanest I have ever experienced staying in a hotel and believe me when I say I check for dust behind dressers and under beds to see how well the rooms are cleaned. This place is geared towards families with small children. They have everything a kid could ever want including pool toys and safety swim arms if you forgot your own. The playground so close to dining area which made it easy when they were done to go outside. Our kids loved this place! My picky traveler side comments which you can discount just laugh if you disagree: Tyrollean food is not our favorite but they have a selection of meats, cheeses, and fruit along with salads which gave us other options. This is unavoidable in this area. I think? We wish the pool was open later (closes at 7 pm) and the spa window was also too short for our liking. It opens late and closes early. I would have loved to use after kids went to bed. I guess this is good for sleeping children but bad when your child still wants to swim after dinner. The childcare was great but my children were bored with it after the 2nd day so we couldn’t get them to go back. Big bummer! They are 5&6 and felt to many babies were in there. It would have been nice to see this separated toddlers and babies away from young children. I guess it would be like a teenager having to play with kids my age. The dining room was stuffy hot and we wish they would have opened the doors to let beautiful fresh air in. There was also no outside dining option for dinner which was a total disappointment for the summer weather. Maybe due to flies inside but they could get some sort of screens and open the sliders. Maybe it’s just because I’m American and Europeans don’t mind being sweaty eating. We would also have Amazon”ed” a fan before our stay for the room. There is no a/c and some nights no breeze or cross ventilation. I don’t like sleeping hot and sweaty either. The beds were a little hard like Japanese hard which is also not the most comfortable thing for me. I asked for an extra comforter to get more padding. These would be the only reason we will try another place when we return. If our review was soley based on hospitality we would come here again and again! This is also why I give 5 not to bring down a rating because maybe I’m just too picky with above comments.

The just ended holiday was our second time in Post Alpina Family Mountain Hotel. It has been again an amazing experience in a wonderful place plenty of services and with a staff who take care of us all the time. We will come back soon! Suggested for families who like to relax, hike and get in touch with nature.

Fabulous accommodation, service, food and facilities. Right on the edge of slopes. Chalet was very nice with a jacuzzi. Pool and outdoor sauna lovely. Only drawback was it opened at 4pm which was a little late. Very hard to get a massage as all booked up (they didn’t have enough staff?!). Can’t stream to TV which wasn’t a big deal. Overall was very impressed. BTW - you must try the pizza restaurant at Helm Hotel - awesome and only 10 mins walk away. Buses to San Candido free and reliable.

We love Post Alpina! This hotel felt like someone had thought about all the things that don't quite work for families in hotels usually, and ironed them all out. 2 examples - they have pool robes for every size of child; if you choose you can get takeaway dinner in your room/chalet which was so nice. Its in a stunning spot in the Dolomites, lots to explore nearby, in an ingenious building with expansive car park underneath, enthusiastic staff and great food. Our kids loved the miniclub leaving us the chance to explore the high country. Everything is here for preschool families - hiking baby carriers, buggies, cot.... You could just turn up! Also, for us adults, they have hiking poles to borrow, a hiking guide and a ski hire shop in the basement for winter. Everything is easy. The attention to detail kept surprising us - even the kids colouring pencils were freshly sharpened at dinner every night! The chalet was really spacious and well designed/ decorated. We truly didn't want to leave. Well done Post Alpina.

Our family recently enjoyed an incredible five-night stay at Hotel Post Alpina. The apartment was spotlessly clean and fulfilled all our requirements, providing ample space for our little one to play and explore. The hotel's perfect location was a hiker's dream, with breathtaking trails at our doorstep and the iconic "Drei Zinnen" within easy reach. The hotel staff were exceptional, displaying utmost politeness and accommodating our every need. Their friendly and attentive service made us feel welcome and valued throughout our stay. We were pleasantly surprised by the excellent price-quality ratio, as the level of comfort, cleanliness, and service surpassed our expectations. In summary, our family getaway at Hotel Post Alpina was simply unforgettable. The immaculate apartment, ideal location for hiking and visiting "Drei Zinnen," the courteous and accommodating staff, and the outstanding value for money made it a truly exceptional experience. We wholeheartedly recommend Hotel Post Alpina to anyone seeking a memorable vacation. Thank you, Hotel Post Alpina, for making our stay truly remarkable!