Hotels Near Old greyhound stadium in San Benito

I had prepaid and reserved my room. However, when I checked in, was told that my reservation from a king bedroom non smoking was changed to a 2 queen bed with smoking. This was unsatisfactory and unprofessional. But since I prepaid, the hotel clerk gave me a room that was reserved but they did not pay. Undecided if I will stay here again?

As always, you can find this hotel at: 26.1877028,-97.7130822,19.12 THE GOOD: - The location may seem far from McAllen but it is at most 10 minutes on the highway. - There are many shops, malls, convenience stores and general services nearby. - It's well communicated - Clean and with many amenities in the rooms - Hot water was never lacking and with good pressure - Good number of TV channels - Functional parking - I never had a problem finding a parking space - Quick and efficient check in and check out - There is a walmart and a SAMS very close, you can even go on foot. - Being away from McAllen or the beach makes it a quiet place - I selected this hotel because it is very close to The Indios International Bridge THE BAD: - The hotel is a bit old - Has some details that require renovation or maintenance - There were some isolated electrical cables but on the carpet (photo) - Maybe a bit far from everything.

The beds are very comfortable, the bathroom was clean and had everything I needed. The AC works great. The breakfast was delicious. The check in and check out are very convenient Thank you. I will be back. I highly recommend La Quinta in Brownsville, Texas.

I am very upset with the type of manager that you have. I called the hotel twice on Saturday and had no answer. When I arrived I find out that the one of the rooms that I reserved had been canceled and they told me it was because my card was declined even though I had 2 pre-authorizations on my card for the hotel. The front desk clerk was messaging with the manager who refused to be of any help until I DEMANDED to speak to him. His attitude was condecending and rude when he called the hotel and we spoke. He assured me that the clerk on duty in the morning had called me to tell me that my card had been declined and that I did not answer. He said he himself saw her call me. He told me that he had access to the call log and that he would show me the outgoing call to my number. If he couldnt that he would give me a discount. He told me that he would be there early the next morning to speak to me. I had to sleep on the floor on my first day stay because everyone had to sleep in the same room. My sister who traveled with me slipped in the shower, hit her head and sliced her ear open. I had to take her to get seen by an urgent care doctor. When I went to go talk to the manager the next morning I was informed that he would not be in until 10:30 am!!!! He didn't see me until after 11:30 am and he didn't have the call log available! He finally sent me a text message letting me know that I WAS CORRECT and that the clerk had not called me to let me know that they would be canceling the room!!!! And he only discounted $20 from my stay! I believe I should get at least a night discounted seeing that all the errors were on the hotels end! HORRIBLE!!

Buena estancia Agradable y confortable