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Top rated hotels in San Antonio

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Quality Inn Near Seaworld - Lackland
3.6/5101 Reviews
West San Antonio
We stayed here because we are renovating my house in the area. We had gutted the only bathroom so we stayed at this hotel. When we made a trip to home depot to pick up some things around 4 pm, we decided to stop and check in to get the keys so we would have them later as we got 2 different rooms and would be going back to the hotel at different times. We never went in or checked the rooms after getting the keys, my mistake. When I arrived back at the hotel it was midnight, I gathered all my things (I had a handful) I proceeded to go to my room. When I walked in, it hadn't been cleaned from the previous guests! The king size bed was a mess, towels on the floor, etc. So I went to the front desk and told the clerk in which he didn't seem to really care. He said they had no other rooms with a king size bed in which I had booked, instead I got a room with two doubles in which was mediocre in cleanliness. The air vents were filthy and had never been dusted, hair stuck to the wall above the shower, food or stains on the wall, etc. Just really gross! I took it because I was tired, we had been working and painting etc. all day and I just wanted to shower and go to sleep. The next morning upon checkout I told the clerk who had checked us in the day before about the incident. She apologized said they just assume that their housekeepers are doing their jobs. But then did nothing for us, but offer to do something next time if I see her. What kind of response is that, there WONT be a next time at this facility. No discount on the room, no added points, etc. for my inconvenience for their failure to do their jobs. I am a Elite Platinum rewards member and use Choice hotels regularly. I am very disappointed. This was not up to their standards and the service and attitude of it's employees sucked to say the least.
SureStay Plus Hotel by Best Western San Antonio SeaWorld
3.7/5101 Reviews
West San Antonio
Love the manager Chris is very true and integrity follows his nature/ he is honest man speaks and spiritually positive all the time / people love him because he cares and goes out of his way to help people/ impossible to replace a man of such character !!!! Man of passion truth integrity out of the norm and everywhere he goes his positive attitude gravitates towards people! Everyone loves him thank you Chris Bonewald never stop being you
Deluxe Inn San Antonio Near Lackland AFB
2.1/5105 Reviews
Lackland AFB
Special thanks to ” Gilbert ” the Security Guard on duty, in the evening! Security iis a sence to help you feel sensational! You think ? I do !
La Quinta Inn by Wyndham San Antonio Lackland
2.7/5104 Reviews
Southside
Thier place meet all my expectations and now. Great location. Staff friendly. Breakfast provided. Clean appearance. Room were sanitized and clean. I will stay here again. Everything about it was great.
OYO Hotel San Antonio Lackland Air Force Base West
2.5/594 Reviews
Southside
This is an extremely rundown motel. The room wreaked of air freshener, reminiscent of that scene in the horror movie “Seven.” That said, for $45, the sheets were clean and it did the job. For those on a budget who need to stay close to Lackland AFB, it is adequate although I would spend a bit more for something a lot nicer.
Studio 6 San Antonio, TX - Lackland AFB
2.4/535 Reviews
Lackland AFB
I stayed in room 2023 for 3 weeks and I constantly had some issue or another. The cable was the worst. After 7:30pm the cable started acting up and could not watch any tv until the next day. Constantly reported it and they changed out the box one time; then part of the issue was the room that housed all computer and ac equipment overheated; then I was told to leave the dresser draw out because the box was hidden so it could breathe. They did suggest to move me to another room but it was on the the 3rd fl and I already had medical issues with the stairs. Flooring was not completed; did not have all kitchen equipment and had to ask 4 times. Vent in bathroom was hanging off the wall and I reported that; roach feces was in the cubby holes where towels went and ac vent was torn and had mold until I cleaned it. When they did come to clean room they never cleaned the toilet which eventually had mold. There is no management or maintenance or security after 8pm and someone pulled the fire alarm one night and management never showed just said it was a prank when I called!! Very disappointed. Did call the main company and for the first issue I had I was compted 2 days. Should be compted more at this point.

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