Top rated hotels in San Antonio

Holiday Inn Express & Suites San Antonio Medical-Six Flags
3.7/5101 Reviews
Northwest San Antonio
.We arrived at 3:45 pm, but were told there weren’t rooms available until 4:00 and couldn’t start the check in process. So, we sat at the near lounge, waiting patiently, but soon a family arrives, ask for their room and get it right away, with another agent. Ee recieved 2 bottles of water as an appology, but notan upgeade, even though my husband is Spire level frequent guest. The facilities are very simple, business type lobby. We got no upgrade, even though my husband is Spire level. The room has a nice king size bed. Keurig coffee maker, a sink and a microwave oven.
Holiday Inn Express San Antonio-Airport
4.5/5102 Reviews
North San Antonio - SAT
I am giving just 3* instead of 5* because of our problem checking in. We have stayed at many Holiday Inns & never had a problem finding our room. However this Hotel is an exception. Upon check-in we were told our room was # 315. The clerk said to get there drive your car to level C & then take the elevator to level 3. O.K. We park at level C, get our bags & proceed along a walkway to an outside door that goes into the hotel. As we approach the door it is opened by someone going out so we do not need to use our room scan card to open it. We find the room which was on the same level & try to open the door. Nothing worked. We call the front desk & the clerk says that she will bring us another card. We wait & wait & wait. Call the desk again. The clerk says where are you?. We say outside of #315. You were not there says the clerk. What ! Are we invisible? Anyway after much talk we & the clerk finally realize that we are in the WRONG Hotel. Yes,, the Drury Hotel shares the same parking garage & we are in the Drury.. We exit the Drury into the same parking garage & see another door around the corner. This one does lead to the Holiday Inn. After 30 min we are in our room. What a bunch of crap. On it's good side, we did have a full Hot Breakfast. Nice but small pool.
Holiday Inn Express & Suites San Antonio NW Near Seaworld
4.1/5104 Reviews
Northwest San Antonio
I can honestly that the staff behind the welcome counter are amazing! but the cleaning staff are hit and miss. Rooms are not cleaned properly to my likeing!
Holiday Inn Express & Suites San Antonio - Brooks City Base
4.2/5101 Reviews
Southside
An IHG hotel is very nice probably 99% of the time. This Holiday Inn Express is exceptionally nice! It's super clean with an awesome breakfast just as most IHG locations do. The staff at this location however, made my experience even better with their friendly service. Each of the employees that I met deserve an A plus in customer service! I also want to add that this hotel is in a nice, quiet and convenient location with several conveniences within a few blocks.
Holiday Inn Express San Antonio East - I-10
4.2/532 Reviews
Pros: Fairly new hotel. Cons: Front desk clerk upon check in was not friendly or she was having a bad day. I was given a room on the first floor. She seemed to get annoyed when I asked her for a room on the top floor. She had one but after her responses to me and facial expressions I told her to disregard my request. This hotel was new but I saw a lot of issues. The walls and floor were paper thin. The guests above us must of had horses in their room because we could hear every STEP and the room vibrated with every step. The bath tub was damaged with holes so the drainage wasn’t good. There was an odor in the bathroom with a smell of a wet moldy towel. The hallway was never cleaned during our 3 night stay. When we check in there was debris and M & M’s strewn in the hallway and still there when we checked out. Breakfast was fair but the kitchen staff did not manage keeping the eating area clean while guest were eating. We had to clean our table before sitting down. The window shades weren’t wide enough to meet the sides of the windows so LOTS of sun shined through at sun up ( no sleeping in at this hotel. The Hilton brand is my choice……… but, since the hotel was new (according to the website) I wanted to give it a try. NEVER AGAIN. Back to Hilton I go. The customer service needs to be improved at this property.
Holiday Inn Express & Suites San Antonio-Dtwn Market Area
3.9/5100 Reviews
San Antonio City Center
More general parking charges

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