Hampton by Hilton Hotels in San Antonio

Hampton Inn downtown/Market square bears its years and certainly could do with some maintenance, refurbishment, and facelift, but overall, I believe everything sits on the bearable side of the balance. The pros, certainly its location, within –considerable– walking distance from downtown and all its attractions and businesses; price, which can skyrocket disproportionately when the town gets busy, but when booked in anticipation saves you quite some money; and staff (but housekeeping), who –I believe– are well aware of the property’s deficiencies and still try to make the best with what they have. Though I read reviews highlighting this hotel’s bad surroundings, I did not see homelessness nor felt insecure; I even did some late food runs to the HEB without any worry. The cons, of course, the building itself. It’s hard to hide –and list– all the imperfections you’ll encounter throughout your stay, however, keep in mind that worn out does not mean filthy. Carpets are dingy, furniture has seen better days, the in-room fridge buzzed annoyingly through the night, and the shower hanger was broken, making showering a bit of a challenge. When it comes to style and charm, well, let’s better not walk down that path. Regarding housekeeping, it was strangely “fortunate” that they knocked at my door 5 minutes after my arriving to the room regardless of the time in the afternoon, forcing me to request them to come back later, which of course, they did not do. The neutrals, sometimes left off of the reviews but this time worth mentioning, were the bed, comfortable; the linens and pillows, beyond decent; the gym, clean and well taken care of; the parking, which was 10USD/night but, because of the location and the fully booked dates, thought would be more expensive; and noise insulation, which helped me with a good night’s sleep even with a thunderstorm going on through the night.

This hotel is great, only ten minutes walk from the San Antonio Exhibition Center, you can also pass RIVER WALK, it is worth visiting at night, there is a nearby fogo de Chao Brazilian , per capita consumption of $90, awesome

Great location for exploring the Riverwalk and other San Antonio sights. The room was clean and spacious and a variety of food items were offered for the complimentary breakfast, including hot food and a waffle maker. It would have been nice if they provided a sheet of parking garages nearby and the rates.No suspect they would rather you pay $40/day for the valet parking and if they told you there was a garage only a few blocks away that only charges $10/day, that would take away from their revenue. I ended up having 3 different bookings and had already paid for one through *******. However, they charged me again for this 5 days. I called the hotel numerous times to get the issue resolved and no one helped me. I was told to calll back the next day, which I did and was told the manager was in a meeting and would call me back. The manager never bothered to call me back. It’s hard to believe that during the course of the day the manager couldn’t take 5 minutes to call me back. I finally called ******* and thankfully , they were able to resolve the issue. The hotel was fine, but I am. It happy at all with the front desk people or the management. Very infuriating to be double charged and no one cared enough to help!

I consider myself a HH client. When I arrived everything was PERFECT. A Homewood suites “old fashion”. Attention 10 breakfast of 10. Service of 10. Till q when I arrived on day 2 we realized q air conditioning was not served. I spoke to “Antonio” from the front desk. A TOTAL teenager. (I felt how at home, 🤣🤣. To deal with a teenager I would have stayed at home) I asked q someone would help me and answered q if I wanted to ask for external maintenance was my thing. We spent an INFERNAL night for the heat. The hotel would not take care of air. And q there was no room available. The next day they arranged it. Day 3 room without service. If you were, as you read, no one cleaned the room because when I entered the house keeping decided not to do the room. And so.... the HEALADA hostel. The jacuzzi doesn't work. I will finally cancel my next visits (I have planned several in the next months ) to this hotel.

Daily Mandatory Charge includes: San Antonio Tourism Public Improvement District Fee and Texas Recovery Fee.Conveniently located off I-10, Hampton Inn & Suites San Antonio Northwest/Medical Center is just moments from the San Antonio Medical Center and only a few blocks from the United Services Automobile Association (USAA). Guests at this San Antonio, Texas, hotel can enjoy easy access to a wealth of retail, dining and entertainment opportunities. Discover fantastic shops, restaurants and nightlife in downtown San Antonio: explore the charming, leafy San Antonio River Walk and visit the most famous historical site in Texas: the Alamo. Treat the kids to a fun day out at SeaWorld San Antonio or Six Flags Fiesta Texas - easily reached from our friendly hotel in San Antonio, TX.Feel at home in a spacious guest room or suite and enjoy modern amenities including a microwave and a mini-refrigerator. Check emails with free WiFi at the ergonomic desk, watch movies on the flat-screen TV and sleep soundly on the clean and fresh Hampton bed®.Join us each morning for Hampton’s free hot breakfast buffet, offering everything from hot items to light, continental favorites. Our 24-hour Suite Shop stocks a variety of drinks, snacks and sundries. Exercise at this hotel in San Antonio, TX, in the free fitness center or refresh with a dip in the indoor swimming pool. Our modern meeting room is ideal for events for up to 40 people. Friendly service, clean rooms, comfortable surroundings, every time. If you’re not satisfied, we don’t expect you to pay. That’s our commitment and your guarantee. That's 100% Hampton®.

Went to Lackland AFB for graduation. 11 minutes away from the base. Wasn’t too bad of a distance. The hotel was nice and clean. The breakfast was good also. I would recommend this hotel for anyone traveling for BMT graduation.

This Hampton Inn by Hilton is one of the best hotels I’ve ever stayed in San Antonio. The greeting, prompt service, and friendliness of the front desk were excellent. The room was very clean, comfortable, and had lots of space. Beds super comfy and overall quite, so slept great. Overall it was an great stay! Thank you!

As a Hilton Honors member I felt compelled to give my first ever review. This is my first visit to this hotel and I must say that I am very impressed with the level of customer service I recieved from the night auditor, Susanne. She greeted me immediately with kind words and a smile. She is very professional and informative during check in. I forgot a few items while packing and she quickly brought what I needed to my room. I came down twice during the night and both times she was cleaning something instead of sitting around. In the morning when I checked out it was still dark and she walked me to my car, even assisting with my bags. She wouldn't even accept the tip I tried to give her. During breakfast we spoke of her and it is obvious that all the guests love her. She truly gives customer service from the heart.

Welcome to San Antonio and the Hampton Inn and Suites Experience. Where it's all about you.You'll find yourself surrounded by all the comforts of home. Our hotel hosts guest rooms that blend casual comfort with a modern flair. We offer a variety of room types, each furnished with the Clean and Fresh Hampton Bed King Study with Sofabeds, King Studio Suites, Double Queen Suites, as well as Accessible Rooms. Enjoy a vigorous workout in our fitness center, equipped with personal viewing screens and free weight dumbbells. Swim laps in our indoor pool and relax in the hot tub. Keep up with your work in our business center 24/7. Enjoy the tasty delights in our Suite Shop. We also offer free parking.Each of our guest rooms include 50-inch LED TVs, wired and wireless internet access, iron and ironing boards, hair dryers, speaker phones, alarm clock radios with MP3 jacks, wall mounted thermostat with climate control, curved shower rods, coffee makers, refrigerators and microwave ovens.As always with the Hampton Experience.