Anonymous User
March 29, 2024
What a bad experience. Few hotels are as regular as this one. We feel deceived, assaulted in good faith. They sold us the services of a hotel with Wi-Fi, a gym, a television and it had none of that. The Wi-Fi did not enter the room, the TV was bad, the air conditioning could not be turned off. The bathrooms smelled musty. Honestly it was a ********* scam. Of course I will communicate and complain to the superintendency of industry and commerce and to Cotelco for the misleading advertising that *********** they do. If you look at the hotel's page you will see how it is promoted with services that it does not have, they do not have a pool, there is no gym, and a large part of the hotel does not have Wi-Fi. I wouldn't go back there for anything in the world 
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