Guest User
April 15, 2023
Don't get near this dreadful "hotel". This place, horrible at itself is run in a cowboys manner. There is no aspect in this institute which is reasonable so I just go through our experience step by step: we took a nine hours taxi drive from lake Atitlan to Lanquin with the purpose of visiting Senuc champai. We booked, a month in advance a double room with a bath. When we arrived to the hotel late in the afternoon we found out that the hotel made a mistake and the booking was for a tent. When we show manager the written confirmation that we booked and paid for a room and not a tent he said that it is a mistake of the computer system and it is not it's problem and that the rooms are fully booked. When we assist of having a room even in a different place, he offered us a room in a third grade hostel. We refused to go to that place. In this stage we decided to leave the place fitst thing in the morning, without visiting Semuc champai, since there is one a day shuttle and we couldn't think of staying at this place one more night. With no other options we took the tent for one night. After one hour sleep, my wife woke up screaming of pain. A black scorpion bite her finger while she was in bed. At that time there was no staff at there. The only person to be found was the armed night guard who was kind enough to call his boss by the telephone. The boss on his part was kind enough to offer to come and take my wife to the health center on his motorbike. We agreed, but guess what, he never showed up. The first moment we could, we left this so called "hotel" without looking back. Keep away from this place, you better give your money to charity, gamble or flash it in the toilet rather than go this place.