Ascott Waterplace Surabaya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Sambikerep
Ascott Waterplace Surabaya
No.2 of Premium Hotels in Surabaya
Waterplace Residence, Tower D1, Jl. Pakuwon Indah No.KAV. 3-5, Babatan, Kec. Wiyung, Lontar, 60126 Sambikerep, Surabaya, East Java, Indonesia
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Located in Surabaya, Ascott Waterplace Surabaya is in the entertainment district, a 1-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This 4.5-star aparthotel is 5 mi (8.1 km) from Surabaya Town Square and 7.5 mi (12 km) from Royal Plaza Surabaya.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a fitness center. Additional amenities at this Art Deco aparthotel include complimentary wireless Internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers room service (during limited hours). Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center and dry cleaning/laundry services. This aparthotel has 2 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 182 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks.Show More
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Highlights
Free parking
Airport pick-up available
Delicious Breakfast
Lots to doAmenities
Golf Course
Outdoor swimming pool
Executive Lounge
Fitness Room
Public ParkingFree
Priority airport pick-up
Car Rental
Bar
All Amenities
Property Description
Located in Surabaya, Ascott Waterplace Surabaya is in the entertainment district, a 1-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This 4.5-star aparthotel is 5 mi (8.1 km) from Surabaya Town Square and 7.5 mi (12 km) from Royal Plaza Surabaya.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a fitness center. Additional amenities at this Art Deco aparthotel include complimentary wireless Internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers room service (during limited hours). Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center and dry cleaning/laundry services. This aparthotel has 2 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 182 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Show More
4.6/5
GreatService was awesome , the staff are all warm and respectful. Location is also very good
All 68 Reviews
Surroundings
Airport: Juanda International Airport
(23.4 km)
Landmarks: Surabaya Convention Center (SCC)
(180m)
Landmarks: Amazone - PTC Surabaya
(270m)
Landmarks: Taman Angsa
(330m)
Landmarks: Timezone Pakuwon Supermall 1st Floor
(350m)
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Rooms
Guest Reviews
Services & Amenities
Policies
6
One Bedroom Penthouse
1 King bed
112m² | Floor: 33
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
Two Bedroom Executive Apartment
1 Queen bed and 1 King bed
100m² | Floor: 1-33
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
One Bedroom Deluxe Apartment
1 King bed
46m² | Floor: 1-33
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
One Bedroom Executive Apartment
1 King bed
53m² | Floor: 1-33
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
Two Bedroom Deluxe Apartment
2 Single bed and 1 King bed
90m² | Floor: 1-17
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
9
Three Bedroom Executive Apartment
2 Single bed and 1 Queen bed and 1 King bed
113m² | Floor: 1-17
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Hide Room Types
Guest Reviews
4.6/5
Great
68 reviews
Verified Reviews- Cleanliness4.7
- Amenities4.6
- Location4.7
- Service4.6
Average for similar properties in Sambikerep
AI Summary
The accommodation provides simple, spacious, and clean rooms with excellent service and convenient location near major amenities. Guests appreciate the hearty breakfast and spacious, cozy rooms suitable for families.
Guest User
December 31, 2024
Service was awesome , the staff are all warm and respectful. Location is also very good
Guest User
April 28, 2024
room is.well decorated, kitchen is nice to.have, cutlery and other kitchenware is enough.to cook a nice meal. the mall is just across the street, the mall is ok with many restaurant and two supermarket. the service is complex and redundant with many paperwork. if you drive a car it will be even.more ridiculous.
Guest User
April 15, 2024
We had a good stay with family. Great location close to the malls you can find everything you need. However my kids was upset the main beach pool was under maintenance we couldn’t use, but the big pool can.
The apartment is nice and cozy.
Naicha
April 3, 2024
Service was so good. i was stay there during earthquake , the staff very helpful to move the room lower floor. location is very good. nearby the PTC or Pakuwon Mall , walking distance 2 mins.
Grcnat
February 6, 2024
Perfect place to stay especially if you are with big group! Located in a strategic spot of west Surabaya.
Augustinus Ivan Christian
April 24, 2024
the management nto friendly at all they talk badly dont give any solution
18169363
March 4, 2023
The room is perfect, included refrigerator and one small living room, but breakfast was too simple compare with others.
Guest User
May 18, 2023
good place, good service 👏
Services & Amenities
Most Popular Amenities
Golf Course
Off-site
Outdoor swimming pool
Executive Lounge
Fitness Room
Public Parking
Free
Priority airport pick-up
Additional charge
Car Rental
Bar
Nightclub
Restaurant
Taxi booking service
Airport shuttle drop-off
Additional charge
Station Pick-Up Service
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Business Center
Secretarial Services
Children's Pool
Children's Playground
Water Park
Additional charge
Water Slide
Kids' Club
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Free
Outdoor swimming pool
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Limited parking spaces Reservation needed.
Public Parking
Free
Transportation
Taxi booking service
Priority airport pick-up
Additional charge
Airport shuttle pick-up
Additional charge
Car Rental
Station Pick-Up Service
Additional charge
Airport shuttle drop-off
Additional charge
Station Drop-Off Service
Additional charge
Front Desk Services
Front Desk Safe
Luggage Storage
Free
Wake-Up Call
Concierge Service
24-Hour Front Desk
Languages Spoken
English
Indonesian
Food & Drink
Bar
Room Service
Health & Wellness
Golf Course
Off-site
Hairdressing and Beauty Center
Fitness Room
Beauty and Makeup
Activities
Nightclub
Water Park
Additional charge
Water Slide
Beach Towel
Public Areas
Shopping Mall
Elevator
Smoking Area
Executive Lounge
Water Purifier
Cleaning Services
Laundry Service (On-Site)
Dry Cleaning
Additional charge
Ironing Service
Clothes Dryer
Clothes Steamer
Facilities for Children
Children's Playground
Kids' Club
Children's Pool
Business Services
Meeting Room
Additional charge
Business Center
Postal Service
Fax/Copying Service
Multi-Function Room
Secretarial Services
Audio Visual Equipment
Coworking Spaces
Safety & Security
First Aid Services
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
Front desk hours: 24/7
To check-in, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 5 years old and under | Adding cot: Free |
Children 6 years old and over | IDR 588,235 (approx. NZD 64.64) per person per night |
Breakfast
TypeWestern
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | IDR 82,353 (approx. NZD 9.05) per person |
Children 13–17 years old | IDR 164,706 (approx. NZD 18.10) per person |
Adult | Buffet:IDR 164,706 (approx. NZD 18.10) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 500,000 (approx. NZD 54.91) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2015
- Number of Rooms: 182
Located in Surabaya, Ascott Waterplace Surabaya is in the entertainment district, a 1-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This 4.5-star aparthotel is 5 mi (8.1 km) from Surabaya Town Square and 7.5 mi (12 km) from Royal Plaza Surabaya.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a fitness center. Additional amenities at this Art Deco aparthotel include complimentary wireless Internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers room service (during limited hours). Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center and dry cleaning/laundry services. This aparthotel has 2 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 182 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks.