Ascott Waterplace Surabaya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Sambikerep
Ascott Waterplace Surabaya
No.3 of Premium Hotels in Surabaya
Waterplace Residence, Tower D1, Jl. Pakuwon Indah No.KAV. 3-5, Babatan, Kec. Wiyung, Lontar, 60126 Sambikerep, Surabaya, East Java, Indonesia
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We Price Match
Last booked 4 hrs ago
Highlights
Free parking
Delicious breakfast
Lots to doAmenities
Golf Course
Outdoor swimming pool
Executive Lounge
Fitness Room
Public parkingFree
Priority airport pick-up
Car Rental
Bar
All amenities
Property Description
Located in Surabaya, Ascott Waterplace Surabaya is in the entertainment district, a 1-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This 4.5-star aparthotel is 5 mi (8.1 km) from Surabaya Town Square and 7.5 mi (12 km) from Royal Plaza Surabaya.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a fitness center. Additional amenities at this Art Deco aparthotel include complimentary wireless Internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers room service (during limited hours). Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center and dry cleaning/laundry services. This aparthotel has 2 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 182 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks.
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9.3/10
GreatService was awesome , the staff are all warm and respectful. Location is also very good
All 75 reviews
Surroundings
Airport: Juanda International Airport
(23.4 km)
Train: Stasiun Kandangan
(8.6 km)
Train: Benowo
(11.9 km)
Landmarks: Surabaya Convention Center (SCC)
(180m)
Landmarks: Amazone - PTC Surabaya
(270m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
One Bedroom Penthouse
1 King bed
112m² | Floor: 33
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Two Bedroom Executive Apartment
1 Queen bed and 1 King bed
100m² | Floor: 1-33
Has window
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
One Bedroom Deluxe Apartment
1 King bed
46m² | Floor: 1-33
Has window
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
One Bedroom Executive Apartment
1 King bed
53m² | Floor: 1-33
Has window
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Two Bedroom Deluxe Apartment
2 Single bed and 1 King bed
90m² | Floor: 1-17
Has window
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Three Bedroom Executive Apartment
2 Single bed and 1 Queen bed and 1 King bed
113m² | Floor: 1-17
Has window
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Hide Room Types
Guest Reviews
9.3/10
Great
75 reviews
Verified Reviews- Cleanliness9.3
- Amenities9.4
- Location9.5
- Service9.2
Average for similar properties in Sambikerep
AI Summary
The accommodation provides simple, spacious, and clean rooms with excellent service and convenient location near major amenities. Guests appreciate the hearty breakfast and spacious, cozy rooms suitable for families.
Anonymous User
July 11, 2025
Room spacious and clean, Staff were friendly and helpful, security is good 👍🏻, location near to mall, eatery and easy access.
Guest User
June 9, 2025
Our trip to Bromo and Ijen started from Surabaya. Ascott has a great location just beside the Pakuwan Mall, and the people are super friendly during check in and out, and during our stay, they were very helpful to provide anything we need.
The service apartment is spacious and clean. Thanks for a wonderful stay.
glassbox
June 21, 2025
First time and was pleasantly surprised. The rooms was well stocked with amenities including detergent foe the washing machine. Will come back.
Guest User
December 31, 2024
Service was awesome , the staff are all warm and respectful. Location is also very good
Hendra Yohanes
July 1, 2025
Very good and comfortable hotel
novillaangelinna
July 7, 2025
will recommend this place!
Guest User
April 28, 2024
room is.well decorated, kitchen is nice to.have, cutlery and other kitchenware is enough.to cook a nice meal. the mall is just across the street, the mall is ok with many restaurant and two supermarket. the service is complex and redundant with many paperwork. if you drive a car it will be even.more ridiculous.
Guest User
April 15, 2024
We had a good stay with family. Great location close to the malls you can find everything you need. However my kids was upset the main beach pool was under maintenance we couldn’t use, but the big pool can.
The apartment is nice and cozy.
Services & Amenities
Most popular business facilities
Golf Course
Off-site
Outdoor swimming pool
Executive Lounge
Fitness Room
Public parking
Free
Priority airport pick-up
Additional charge
Car Rental
Bar
Nightclub
Restaurant
Taxi booking service
Airport shuttle drop-off
Additional charge
Station Pick-Up Service
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Business Center
Secretarial Services
Children's Pool
Children's Playground
Water Park
Additional charge
Water Slide
Kids' Club
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Free
Outdoor swimming pool
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Limited parking spaces Reservation needed.
Public parking
Free
Transportation
Taxi booking service
Car Rental
Station Drop-Off Service
Additional charge
Priority airport pick-up
Additional charge
Airport shuttle pick-up
Additional charge
Airport shuttle drop-off
Additional charge
Station Pick-Up Service
Additional charge
Business Services
Multi-Function Room
Secretarial Services
Audio Visual Equipment
Coworking Spaces
Meeting Room
Additional charge
Business Center
Postal Service
Fax/Copying Service
Front Desk Services
24-Hour Front Desk
Concierge Service
Front Desk Safe
Luggage Storage
Free
Wake-Up Call
Languages Spoken
English
Indonesian
Food & Drink
Bar
Room Service
Public Areas
Shopping Mall
Executive Lounge
Water Purifier
Elevator
Smoking Area
Health & Wellness
Golf Course
Off-site
Hairdressing and Beauty Center
Fitness Room
Beauty and Makeup
Activities
Nightclub
Water Slide
Water Park
Additional charge
Beach Towel
Cleaning Services
Clothes Dryer
Clothes Steamer
Dry Cleaning
Additional charge
Ironing Service
Laundry Service (On-Site)
Facilities for Children
Children's Playground
Kids' Club
Children's Pool
Safety & Security
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 5 years old and under | Extra cot: Free |
Children 6 years old and over | IDR 588,235 (approx. NZD 60.21) per person per night |
Breakfast
TypeWestern
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | IDR 88,235 (approx. NZD 9.04) per person |
Children 13–17 years old | IDR 176,471 (approx. NZD 18.07) per person |
Adult | Buffet:IDR 176,471 (approx. NZD 18.07) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 500,000 (approx. NZD 51.18) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2015
- Number of Rooms: 182
Located in Surabaya, Ascott Waterplace Surabaya is in the entertainment district, a 1-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This 4.5-star aparthotel is 5 mi (8.1 km) from Surabaya Town Square and 7.5 mi (12 km) from Royal Plaza Surabaya.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a fitness center. Additional amenities at this Art Deco aparthotel include complimentary wireless Internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers room service (during limited hours). Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center and dry cleaning/laundry services. This aparthotel has 2 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 182 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks.