Hotel Sheela Towers

I checked-in at Hotel Sheela Towers on 31st January, 2025 for a night. In all these years of my travelling and staying at various hotels, this was the absolute worst hotel that I stayed at. I had to wait for nearly an hour before getting a room allotted to me. The girl at the front desk reception was unnecessarily rude and unapproachable. I had booked a "business club" room. However, since they did not have an empty room, they upgraded me to their "super executive suite" with no extra charges which impressed me highly. However, after entering the room, all the good impressions built over time, shattered in a few minutes. The room was messy and unclean. The carpet had trash on it, the flooring was crooked, the milk powder, sugar and tea and coffee sachets were not stacked, the cutlery (spoons and cups) were unclean and stained. The toilet was a nightmare. The flush did not function properly, and mostly, it stopped functioning at all. The wash basin clogged whenever I washed my hand. Moreover, the toiletries were missing too. When I complained about the same, a plumber came in and did some work. After he left, nothing had changed at all and I faced the similar problems. Right after this, I called the room service to order lunch and even after calling them for 15 minutes, no one picked up my call and I had to ultimately call the front desk who sent me someone from the room service department. I was told that the room service department was empty. The food finally arrived, but they were overpriced and not tasty. When I say overpriced, I don't mean a little over the top but extremely expensive despite the services which didn't make any sense. In the evening, I was shifted to another room which was a "business club" room. The room was in a better condition but the bathroom was stinky sometimes. Overall, my stay in Hotel Sheela Towers was very unpleasant and in the most crude manner, all I can say is that it is possibly the most TERRIBLE choice of hotel that anyone can make. The only good thing about staying in this hotel was that I had only a day's booking which was a major relief. My advice to fellow tourists, please avoid booking a room in this hotel. You will regret it.

Services and courtesy excellent. But furniture are old and needs urgent upkeep to guard against injury to guests.

The hotel is good. It is a nice location to stay at sambalpur. The staff is very friendly and caring. Housekeeping is good. Breakfast is also good. But there is one issue that room service is very slow after 10pm and in the morning hour and the rest is very good. That's why i ranked hotel sheela tower 4