Sakit Gol - Silent Lake Hotel

Very good place for families. Beautiful nature, spacious room, staff is trying to be kind in every corner, of course some trainings need to be done. Location of the spa is far from the room, where we were staying, car need to be used, they also have club cars.

We first stayed here back in 2017 in summer and I couldn’t commend the hotel enough. At the time we stayed in the cottages which were beautiful by the lake side “Silent Lake” This time “for Valentines day” all of the cottages were booked so we opted for a “Luxury“ Hotel room, which I have to say was really disappointing. It was just really dated and needed some money spent. Wallpaper hanging off the wall, fake beams falling off the ceiling, poor quality MDF swollen due to water ingress and electrical cable isolation perished (Photos attached) Restaurant issues, only one of the evening waiters seemed to have any clue (Babash) the others just seemed to stand around and have no concept of a waiters role. (We often had to speak to 3 different waiters just to put a food order in) Breakfast issues, first day “no issue” but the second day when we asked for exactly the same “Coffee & Orange Juice” we were told this was extra cost, I explained we had exactly the same the prior day without any mention of cost, but he wouldn’t budge, this was embarrassing in a busy restaurant. For some reason they’ve also decided to add a kids animal corner which is presently covered in plastic sheets and is full of condensation, so you can barely see the anomals. It just looks really tacky & poor quality. All in all it was really disappointing visit and I very much doubt we’d return “unless it was refurbished and hotel staff improved” and certainly would no longer recommend it to friends as we had many times prior.