Guest User
March 1, 2024
This hotel is fairly new. It’s extremely clean and the breakfasts are absolutely wonderful. Eggs, toast , juices, clean dining room. Our room was large with two Queen beds and one single bed. Showers are standard. The staff seemed fairly straightforward, but there’s a real problem there. The manager, Muhammad, pulled us to one side and sat us on the couch and explained that he would move us to the Presidential Suite at no extra cost to us if we agreed to give the hotel a 10 Point rating on ***********. Taken aback I informed him we do not take bribes! I told him our room was just fine, and it was! Then we asked the Concierge if he would purchase two First Class two person couchette train tickets from Samarkand to to Khiva and back. We gave him the money and two days later he gave us our tickets and we were quite pleased…..until we got to the train at discovered he had PURCHASED STEERAGE class tickets and pocketed the difference. Imagine a 10 hour train ride in a four person compartment with two LARGE women assigned the lower bunks and we, my wife is 72 and I am 77, climbing up into bunk beds with the outside temperature at 102 degrees F. - for 10 HOURS I cannot emphasize enough to stay anywhere but the Silk Road Empire Hotel