Arte Hotel Salzburg Reviews
Arte Hotel Salzburg
Rainerstraße 28, Salzburg, AustriaView Hotel Details
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Arte Hotel Salzburg Guest Reviews
4.5/5
Great
103 review
Verified reviewsLocation4.6
Amenities4.3
Service4.3
Cleanliness4.5
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All Reviews(103)
Positive reviews(101)
Reviews with photos/video(35)
Awesome stay(35)
Convenient location(23)
Easy to get around(19)
Loved the view(16)
Close to train station(16)
Delicious breakfast(14)
Shower difficult to use(5)
Large rooms(4)
Negative reviews(2)
Ka Yin Crystal
Low Floor Extended Studio
Stayed in Jun 2024
Friends
6 review
Outstanding
Posted on Jun 27, 2024
Have breakfast at roof level , very near to the station , good for 2 side of rooms for one twin bed and one sofa bed: however, it is not good for no door about bathroom
Guest User
Medium Floor Extended Studio
Stayed in May 2024
Friends
1 review
Great
Posted on Jun 23, 2024
Very clean and modern hotel. Amazingly comfortable bed and facilities. Within walking distance to the train station and surrounded by restaurants and supermarkets. The only thing that surprised us was the fact that the shower inside our room has no door, only the toilet that has a door. Bit awkward if travelling with friends.
Ekaterina Motorina
Medium Floor Original Double Room
Stayed in May 2024
Solo travelers
1 review
Amazing
Posted on May 6, 2024
The hotel is good and with convenient location. The view from the top floor and in my room was amazing. Only one thing I didn't like its sauna. It was cold and without changing room.
6/9
Hihirr
High Floor Original Double Room
Stayed in Jun 2024
Couples
16 review
Very Good
Posted on Jun 19, 2024
Very good location, bear to the obb. You can easily go to the spot.
YMC15
Medium Floor Extended Double Room
Stayed in Mar 2024
Friends
1 review
Very Good
Posted on Mar 29, 2024
Very convenient location - about 10 mins walk to Mirabell Palace. Room was decent - I did book for an extended room but didn’t seem extended to me. The shower was very tricky as there was no door or curtain. The view was pretty good - esp great if you’re a train spotter. Loved the sauna.
Response from Property: Dear Guest,Thank you for sharing your feedback on your recent stay with us.We're glad to hear that you found our location convenient, especially with the proximity to Mirabell Palace. However, we apologize if the room didn't meet your expectations regarding its extension. Your feedback is valuable to us, and we'll ensure to review the room descriptions to avoid any misunderstandings in the future.Regarding the shower, we understand your concern about the lack of a door or curtain, and we'll take this into consideration for future improvements to enhance our guests' comfort and privacy.It's great to hear that you enjoyed the view, particularly if you're a train enthusiast, and that you loved the sauna experience.We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,Lea Seitz - Assistant FO & Eventmanager
alanmyy
Low Floor Extended Double Room
Stayed in May 2024
Family
2 review
Outstanding
Posted on Jun 3, 2024
Very nice the room.
w.jenn
High Floor Original Double Room
Stayed in Dec 2023
Couples
35 review
Outstanding
Posted on Feb 28, 2024
location is near the station, however it's a walk to the old town / places of interest! but the hotel has the best morning views indeed!
6/10
Response from Property: Dear Guest,Thank you for sharing your feedback about your recent stay with us. We're glad to hear that you appreciated the convenient location of our hotel near the station and that you enjoyed the morning views from our property.We understand that the distance to the old town and places of interest may have been a bit of a walk for you, and we apologize for any inconvenience this may have caused. However, we're pleased to know that despite this, you were still able to enjoy the beautiful views from our hotel.We hope to have the pleasure of welcoming you back again in the future.Best regards,Lea Seitz - Front Office Supervisor
Jeff
Medium Floor Extended Double Room
Stayed in May 2024
Couples
10 review
Outstanding
Posted on May 26, 2024
A lovely stay at this hotel. Rooms were clean, service was good, and location was spot on. Would recommend.
Tony Koh
High Floor Extended Studio
Stayed in Jun 2024
Family
23 review
Great
Posted on Jun 26, 2024
Location and view of the hotel is good. However, service of the front desk could be improved
SantosRegina
Low Floor Original Studio
Stayed in Mar 2024
Couples
4 review
Outstanding
Posted on Apr 9, 2024
Stayed here for four night, pleased with the housekeeping and refreshment of mini bar every day. Room was decent sized although we booked a studio. Staff was accommodating as well. Overall a great experience!
Response from Property: Dear Guest,Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed your four-night stay and that our housekeeping services met your expectations. It's wonderful to know that you appreciated the daily refreshment of the mini bar and found the room size to be decent despite booking a studio. Our staff takes great pride in providing accommodating service, and we're glad to hear that you found them helpful throughout your stay. We're thrilled that you had a great experience overall, and we hope to have the pleasure of welcoming you back again in the future!Kind regards,Lea Seitz - Assistant FO & Eventmanager
Ramdali
High Floor Extended Studio
Stayed in Sep 2023
Family
1 review
Outstanding
Posted on Sep 20, 2023
The only downside is it’s shower area. The glass is transparent with a translucent certain on one side and transparent on the vanity area which is hard to shower and can be seen if you have grown up kids staying together in one room. Totally clear concept shower area. The vanity area will get wet when you shower. The rest is good and friendly staff.
Guest User
Medium Floor Original Double Room
Stayed in Mar 2024
Solo travelers
1 review
Very Good
Posted on Mar 31, 2024
Very good location and comfortable. Cleanliness is good. Value for the money choice.
Response from Property: Dear Guest,We're delighted to hear that you found our hotel to be in a very good location and that you enjoyed the comfort it provided. It's great to know that you found the cleanliness to be satisfactory and that you felt you received good value for your money. Ensuring our guests have a comfortable and enjoyable stay while receiving good value for their investment is always our priority. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please feel free to let us know. We look forward to welcoming you back in the future!Kind regards,Lea Seitz - Assistant FO & Eventmanager
Vinay
Medium Floor Original Double Room
Stayed in May 2024
Couples
1 review
Posted on May 4, 2024
Basic amenities should be there in the room - kettle, coffee etc
Guest User
Medium Floor Original Double Room
Stayed in Dec 2023
Family
7 review
Outstanding
Posted on Dec 26, 2023
Location very closed to salzburg train station and bus terminal. The view at the breakfast area is amazing.
Response from Property: Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that you found our hotel's location convenient, being very close to the Salzburg train station and bus terminal. Additionally, we're thrilled that you enjoyed the amazing view from our breakfast area.We hope to have the pleasure of welcoming you back for another great experience in the future. If there's anything else we can assist you with, please feel free to let us know.Best regards,Lea Seitz - Front Office Supervisor
RM55
High Floor Extended Studio
Stayed in Dec 2023
Friends
14 review
Outstanding
Posted on Jan 11, 2024
Great modern hotel with fantastic views of Salzburg. We had a very good time here - parking was available, also breakfast was great. I would recommend this hotel for travelers looking for a modern space to stay at.