Hotel Neutor Express Reviews

The hotel is well located with a bus stop at its doorstep... the property however badly needs a makeover, the mirror was cracked and yellow tape was used to hold it up, paint was peeling away in places, the carpet was threadbare and heavily stained, truly depressing to have to walk into a hotel room like this.

Like an apartment hotel, the WiFi signal is average and the facilities are not good. The front desk is very cold

Nothing special, just one night stay

Better hotel

沒有冷氣的房間

The room was very basic...the shower was hard to get into. Only one plug in to use. 19 Euros for breakfast, didn't even bother. Location was excellent... very close to downtown. Front desk staff were very friendly and were able to answer any questions...

Good location, proper room and friendly staff...!! You can walk to the main area of attractions from the hotel. Hot shower and water pressure were all went well. They have elevator too... !!! Perfect.. If you are looking for a place to stay, this hotel is good enough. The bus stop is just in front of the hotel...!!

We arrived here from Munich by train, took bus directly from the station to the hotel checkin door. Checkin is at Hotel Neutor which is a separate hotel but jointly managed. Breakfast is available in Hotel Neutor and was good but not outstanding and slightly pricey. Staff spoke very good english and was very helpful - She booked a fine evening Mozart performance by talented local musicians in Festung Hohensalzburg for us. The hotel room was adequate and unimpressive. The interior was dated and worn but seemed basically clean. The bed was comfortable. The location is just on the other side of the ridge behind Salzburg old city but tunnels through the ridge allow walking and driving directly to it from the hotel. The room was minimal and did not include any chair or desk. Only bedside tables were present. The hotel price was much cheaper than hotels in the old city and nearly as convenient. The neighborhood was pretty quiet at night with almost no traffic and felt quite safe. We ate all our meals in the old city and did not see many dining choices on the hotel side of the ridge. If you will use the room only as a place to sleep and clean up this is a very good option, but it falls short if you want to lie around the room or have friends to visit in your room.

Zimmer schmutzig, Badezimmer dreckig, Fön geht nicht mehr aus, Schimmel im Bad, Löcher in der Wand, Aufzug teilweise defekt, Steckdosen hängen aus der Wand, Personal an der Rezeption unflexibel und unfreundlich…. Fettgeruch im Flur, Teppich im Flur total vergammelt….

Das Beste am Neutor Express ist zweifellos die Lage. Durch den Mönchberg Tunnel kommt man in gut 5 Minuten in die Altstadt ohne dabei große Höhenunterschiede überwinden zu müssen. Das Hotel ist einigermaßen sauber, aber abgewohnt und mit reizlosen Zimmern. Vom Preisniveau her hatten wir aber schon nicht viel erwartet... Man checkt im Gebäude (vom Mönchberg Tunnel gesehen) rechts ein, unser Haus war auf der gegenüberliegenden Seite.