Family-friendly Hotels in Salzburg

I booked this hotel online after lot of research and went by the brand of ”Best Western”, whose properties I have stayed around the world in the past. However, I would say the experience was much below expectations. Pros 1. Very close to Salzburg train station. It is about 2kms from the station 2. Bus stops are right opposite of hotel so ease of public transport 3. Walking distance to Mirabell Palace and Mozartplatz (main tourist attractions) 4. Several Indian restaurants within walking distance from hotel. 5. I was given a large room so it was good from family point of view 6. Room, bathroom was clean, nice bed, clean bed linen and towels etc 7. Staff at FD was efficient and solved most of our issues quickly. Cons 1. When we checked into room, we noticed that not even electric kettle, tea, coffee was provided in the room. It was provided only after brought into the notice of the front desk. 2. Intercom in the room was not working, so every time you have to go to the FD to inform 3. The room has a very small window at shoulder level, which was quite odd. 4. Salzberg was quite warm during our stay and AC was not working in the room. 5. Breakfast spread was small considering this was a 4 star hotel. 6. The bathroom has peculiar design & it was quite awkward for our Indian sensibilities, that shower enclosure was in glass open to view from all sides from the room. Such arrangement is not suitable if you have older children staying in the same room. We had our 10y old with us and we had to finish our shower before she would wake up. I would rather avoid this hotel in future!!

Stayed only 1 night. Very clean room, spacious and awesome location. Only 3-5 mins walk from the train or bus station to the airport. The bad is the gym is not 24 hours nor other facilities. Also there was no fridge in our room to store some drinks or food.

I have nothing but accolades for this hotel. 1) location - walk from the hotel to most everything you want to go to (yes, it may be about a mile, but you’re on vacation, and you could do with a little exercise, couldn’t you). 2) Konstantina - at check in - welcomed us with humor, practical advice. and kindness 3) rooms were gigantic by European standards, and clean 4) the fitness center is fantastic

Price-performance ratio is ok, depending on which room you get assigned. The cleaning staff of the room still has a lot of room for improvement. The breakfast staff tries hard but could be trained better. The reception staff is great. The bed linen, bath towels, hand towels and bathrobes are of very good quality. The equipment of the rooms is very good. Unfortunately there is no wellness area. Parking is a problem and there is no cooperation with a parking garage. The breakfast buffet is very generous and I had one of my favorite tomato omelets - it was perfect!

Sehr freundliches Personal, schöne Zimmer. Die Innendekoration hat uns auch sehr gut gefallen. Lage war auch hervorragend. Wir hatten am Anfang Bedenken, da unser Zimmer direkt an einer Straße war, aber vom Straßenlärm haben wir dann auf dem Zimmer nichts mehr mitbekommen.