Rede Andrade Riviera Premium

Great stay, I've stayed a few times and will definitely go back, just one observation, improve the ventilation in the room as it had a very strong musty odor when we arrived.

03 elevators (02 not working) Lack of bath towels to change Breakfast (the number of people in the building does not accommodate the café space.

I had already read a lot of reviews about the hotel, but we had already booked the hotel, thinking that the chain is well known. However, to our surprise, the hotel management in Salvador is much inferior to other places, such as Santa Catarina, for example. There is a lack of employees, those that are available are very competent, but they are overworked. The cleaning is not adequate, it is clear that the basics are done, to be aware. There was no towel in the room, on the first day she said she would leave it and she didn't, we used the same one. On the second day I had placed it on the floor as a sign that it would really need to be changed, as the window in the room was closed with screws, the room was only ventilated by air conditioning and the towels had no way to dry and consequently the bad smell. Upon arriving in the room, to our surprise the towels were not changed again and she had the courage to put the towel on the floor in the shower, like "to be used". The times the room was "cleaned", the shower was not cleaned, there was hair on the floor. Half mouth cleaning. The elevators need maintenance, they often broke down. Due to the cleaning of the rooms being done by few employees, it causes delays for new guests to arrive. in between. Generating huge queues at reception and long waits to go up to the rooms. Not to mention that on the days I was there, there was a case of reserving the same room for some boys, which was already reserved for two women. And to their surprise, when they went upstairs, they opened the room and they were inside the room. I was so worried that from that day on I kept checking the door and even so it didn't make me feel confident about coming back to stay at this hotel one day.

The hotel is located on the shore not far from the sea but overall it is old and could use some renovation

The shower was faulty and the air conditioning dripped and wet everything constantly.

Nice place, well located with extremely polite and friendly staff. Wonderful breakfast, super polite and wonderful kitchen girls

Terrible bed, the sheet looked like a single, we asked for another one and they said they didn't have it 🤷🏽♀️ basic breakfast, pool only opens at 10:00 am, garage paid. When we arrived the room was pure cigarettes, they smelled it…