Lightwater Cove

Service Quality: Many guests highlight the warm personal touch of the owners and staff, who provide helpful guidance and make efforts to ensure a comfortable stay. The service is noted for its friendliness and attentiveness, contributing to a welcoming atmosphere.

The resort and the grounds around it are absolutely stunning! The breakfast was also lovely. The rest of the stay was extremely underwhelming. Our room was so small that they could only fit one nightstand in it. This sounds like a small thing but it’s really inconvenient to be comfortable without a nightstand. I was also a bit shocked that the room didn’t include any type of mini fridge, coffee or tea service or TV. The resort is very far from town so not having a fridge makes it very tricky to eat dinner on the property. The oddest thing about the hotel is definitely the amenity situation. They advertise the pool and hot tub but they actually charge $220 per couple to use the amenities- and that’s only for 90 minutes! I have never seen this and I travel very often. The pools were empty the entire time (expect for owners or staff who don’t have to pay to use them) and it just felt really rude. Mind you these rooms cost well over $600 per night plus taxes. We saw one couple try to jump in the hot tub and the male owner went running over scolding them and eventually agreed to let them use it just briefly. They had to really plead to use it and it just doesn’t make any sense to me. We asked if we could use it and post some pictures online and they agreed to waive the fee for Instagram picture. It was all.. just extremly odd. I would consider returning if they ever decided to let guests use the pools . Until then I would rather stay at a competing hotel that actually allows you to use the onsite amenities.

Very nice place to stay. Very relaxing and the staffs are extremely friendly. The property is also very beautiful with nice gardens.