Best Hotels near Kohl＇s, Salt Lake City

First I was given a room that hadn't been cleaned...4th floor. Next room across the hall was clean but not in good repair. Window shade tearing, Curtain torn, bathroom plugin did not work. Soap dispenser in shower broken. Pillow liners zippers were broken. I did find 3 out of 6 that I could use on one bed. Towels were rough and thin. Hallways and elevator floors dirty and crumbs in corners. Outside trash cans emptied but sticky debris all over lids. I did not eat breakfast because if you can't see the obvious detail food has to be mishandled. First morning smoke detector went off at 6 am.

Room was nice enough. They were still doing the breakfast bag thing?? Got a knock on my door one night and they said water was running into the room below me. I think they expected to find that I had left something running that was causing the problem, but the problem was not coming from my room. My company had sent an authorization for payment. I double checked at checkout that they charged my room to company and not to my personal credit card. They said they did not charge my credit card. Then a charge shows up on my credit card a few days later. And it is a substantially higher amount than anything that was on the company receipt. Waiting until end of billing cycle to see if charge is still on my card, and if it is I will get on the phone with them and ask what they are doing!

Staff was friendly and helpful.

To begin with the people at the front the front desk were extremely rude, couldn't speak English very well and then there were booking issues that my wife had to deal with before we even got there, then there was the Construction issues (streets all dug up) that blocked us from even getting into the building/parking area without spending almost 45 minutes hunting for a route that would get us in even after calling the front desk asking for alternative streets to get to the building. They didn't even know the name of the streets around them to provide directions. This went on all week and several people who had reservations there experienced the same thing and voiced their dissatisfaction the the front desk only to be dismissed, again very rudely. The halls were dirty as was the room. We had no water on Friday for over 12 hours due to the afore mentioned Construction. The outside doors at the end of the halls did not lock allowing homeless folks to come in at all hours of the night to use the vending machines, we didn't know who was supposed to be in the building and who wasn't, therefore we did not feel safe the whole time we were there. We checked in on 9/6/21 for a Convention for our business. We had no pets, but when we checked out they did not want to give us a copy of the receipt. My wife insisted and they finally provided one. She stood there and reviewed the receipt and found where we had been charged a q”Pet Charge” on 9/8/21, the third day of our stay. She confronted the Desk Clerk who started making up stories to justified the fee. She told him to remove it because did not have any pets with us and they said they could not do so at that moment and would do it later. We checked our credit card a few days later and again after we returned home to Tennessee on the 24th and the charge had not been removed. We have disputed the charge and asked about how we can file credit card fraud and thief charges against this hotel. The information is being sent out to us. There room was never cleaned, nor replenished, we had to go to the desk every day to get towels, wash clothes, toilet paper and carry our own trash down to the lobby to get rid of it. We would have changed hotels had something else been available, but with the Convention and a couple other large events going on in the area, there were none available that would work out and then we are told that even if we had found another place we would still be charged the fee for the entire 8 days whether we stayed or not. We were stuck. We wouldn't recommend this place to anyone and we certainly won't be going back there.

The room was clean and the service was very good. The cold room was warmed in advance.

This one in Salt Lake City, the room was fine. Meet expectations. Breakfast is also quite satisfactory. Only disappointment and upset was that I left the next day and the $198 deposit was never cancelled. Yes, it has been 11 days. I called the front desk on 7.16, and the female staff replied about 4 working days. As a result, looking at it today, all Marriott's Springhills have not been cancelled. But what stands out is that there is a $20 deposit for other Springhills suites. This 198, why? Salt Lake City expensive? Aren't you worried that such an inefficient cancellation of the deposit will affect your guests' next itinerary? Not everyone has a $30,000 credit card limit and can ignore your slow refunds. Regarding this hotel in Salt Lake City, it has bad reviews. It is recommended not to go if you are concerned about the speed of returning the 198 deposit.

We had a wonderful time but was disappointed because covid had shut their pool down and wasn’t stated on site. We will be returning for another stay the rooms were beautiful.

The location is very convenient, especially close to the airport. It is also very convenient to eat next to it. The opposite is the convenience store and the gas station. The facilities are a bit old, but it is still relatively clean, and the equipment inside is quite complete.

Great motel, very clean, free breakfast, very kind service staff, plenty of parking spaces, especially the beautiful rose flowers at the door. Staying in this motel is the first time I have stayed in a motel in my life. It is so big and clean with a refrigerator, coffee maker, and microwave. It completely overturns the concept that I thought the motel was not clean. Send two photos of rose flowers at the entrance of the hotel

very good local hotel The room is oversized 40 square meters, quiet and tidy There are also indoor and outdoor swimming pools, gymnasium, 5 minutes away from the exhibition, and only a few minutes away from several delicious shops, super invincible and convenient I will stay here again next time, love it