Top rated hotels in Salt Lake City

Holiday Inn & Suites Salt Lake City-Airport West
4.2/5109 Reviews
Seems there is only one phone line to the front desk so when the clerk is ”sorry I've been on the line with reservations for 2 hrs” while I stand at the airport trying to call for a ride. Finally a shuttle from Another local hotel took mercy on me and dropped me off. No breakfast. Pool starts at over 3 ft so not kid friendly. Hallways constantly full of cleaning staff carts who are chatting on their bluetoothsso loud that you don't know if they are talking to you when you pass them (they are not) ? I am from the midwest so don't know if the lack of courtesy is to be expected here? Next time in Salt Lake I will try a different hotel.

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