Alannia Salou

Loved the rooms - toilet/shower area was not a problem for us as a family of three (2 adults/1 child). Spacious artificial grass area outside the room was a lovely place to sit and area for our daughter to play in the shade when needed. The pool areas are amazing! Our daughter absolutely loved the slides, stepping ‘stones’ and bouncing pillow. The best pool area from the hotels we’ve stayed at for kids. Entertainment was brilliant - our 3 year old still talks about it now so clearly memorable. Food was good - better than we were expecting! We ended up making the most of our full board. If we ever returned to Salou, we would 100% stay here again.

Can’t believe some of the complaints I’m reading. Honestly laughable. Stayed here for 3 nights with my partner and couldn’t fault one thing about the place. Rooms are modern and spotless. Air con works a treat and able to cool the room very quickly. Pool area was clean and always sunbeds available, pool snacks and drinks were good and never had to wait too long. Staff friendly and always looking to help. Security guard at the front gate at all times too, if you’re conscious about things like that. Enjoyed it that much we’ve book on again for September. This time 7 adults 4 kids. Can’t wait!

Hotel staff are rude and a complete disgrace (especially Grace on reception and the person ticking you off for food). Son being violently sick, no support. We are a big group and lots of people have been unwell. No manager on site, no cleaning facilities to clean the room. One person on reception. Food awful, inedible in parts. Likely cause for vomiting. You can hear every single sound from rooms above and outside. Appears nice initially, pool area great but when you look beyond the surface this hotel is at best a one star. Main stretch of Salou tacky and dirty, strong smell of sewerage and people do not pick up their dog excrement which seems to be everywhere. Will NEVER return to either this hotel or the area itself

Hotel staff are rude and a complete disgrace (especially Grace on reception and the person ticking you off for food). Son being violently sick, no support. No manager on site, no cleaning facilities to clean the room. One person on reception. Food awful, inedible in parts. Likely cause for vomiting. You can hear every single sound from rooms above and outside. This hotel is at best a one star when you look beyond the surface. Salou is also dirty and disgusting. Will NEVER return to either this hotel or the area itself

Couldn’t fault this hotel from start to finish, we had a 10 day stay and it was overall an amazing place. The pool is amazing for all children, the hotel is spotless. Only 10 minute walk to the beach and shops which made our stay easier. Would definitely recommend!

I have just spent a week here with my daughter. We had a lovely stay. The room was clean and the staff were happy to clean your room every day. The hotel is beautiful - We were in room 309 and even had a good bit of sun to be able to sun bathe outside my room. We were ground floor which suited us perfectly as my daughter is autistic. The location is great as well, only a short walk to lots of shops and restaurants. While I am impressed with the rooms and the hotel itself there were a few things that I must honestly review. The food was not great. We were half board so had breakfast and dinner included in our booking. Almost every day, I wasn't keen on the food. Not much variety and often food was cold. The timetable and getting your card signed is also something I've never had to do visiting a hotel. I feel that guests should be able to go and eat when they want to. Our set time was quite a busy time for guests to eat and often became overwhelming for my daughter. She only ate cucumber and tomatoes which is fine and she does this back home too. She wanted to leave and I took her plate back to our room so she could eat comfortably. The staff member told me we couldn't take her plate back but after I explained that she had autism and the restaurant was too busy and another guest also came to say they understand this, she let us take the plate back which I am grateful for. I didn't use the bar often but you need to pay 1€ for a cup, you will get this back when you return the cups. I left our cups and receipts in the room as the bar was closed when I checked out. The pool is brilliant, it has lots of fun things for kids and my daughter loved the inflatable. I will say that the pool is very cold so I myself couldn't bear it for longer than a few minutes. You get fresh towels every 2 days and bedding is changed every 3 days. Not so much an issue in October but I think it hotter months these should be changed when requested by guests. The staff were also very helpful and brought me ice for my daughters foot after she had a fall outside of the hotel. She was fine. Overall we had a fantastic time. I will give this a 4/5 rating. I will definitely book this hotel again in the future based on how lovely and clean it is, the great location and the lovely staff. I would book room only next time and eat out with the hotel.