H10 Salauris Palace

The Salauris Palace is far from a 4 star hotel. I have stayed in better 2 star motels in America! How these hotels get away with calling themselves 4 star is beyond me. This is a long rant about the hotel but if like me you have spent over £2000 on your Jet2 holiday then you should at least be aware so you can make an informed decision on whether to stay here. I don’t like being as negative about a hotel but £2000 is a lot of money to spend on what is a 3 star hotel at best. The location is the only reason to stay here. The decor is old. The grout in the bathroom is horrendous. The cracks in the walls. Bring insect repellent for the ants living in the bathroom. The ants are everywhere. We have been quite badly bitten but I cannot totally blame the hotel. We were out and about a lot and may have been bitten outside of hotel. I didn’t find any ants on the beds during my stay however the bathroom was extremely bad prior to spraying. Noise Do not visit the Salauris palace if you are looking peace and quiet. I stayed in room 154 and the noise in the evenings was unbearable. Earplugs were the first purchase the next morning. To be slightly fair the noise from the entertainment doesn’t go on beyond 11 ish most night however the noise from the other rooms and hallway and the road soon takeover. Do not stay in this room or any rooms near it if you have young kids that you will need to get to sleep before 11pm. It was a battle for us most night and in the end we had to use earphones to get our child to sleep. Smoking It bills itself as 100% smoke free however they provide an ashtray on the balcony! Im sure they technically mean 100% inside the hotel is smoke free but the balconies you can smoke freely which of course means you can’t use your balcony as you will eventually have a smoke smell clinging to your clothes. I found this out the hard way after leaving a pair of shorts out on the rusty dryer that is bolted to the balcony. They still stink of smoke 4 days into holiday. They also say no smoking around pool however again zero enforcement and you will find yourself at the mercy of how ignorant a smoker you will have beside you. Some smokers at the Salauris seem to have some kind of manners and make an effort not to smoke around you and your 5 year old but they are few and far between and most don’t care. They do have a smoking spot conveniently located at the steps out of the hotel lobby, meaning the you will have to walk through a stench of smoke with your family to get to the pool. Room amenities I have stayed in numerous hotels in the UK and USA. I haven’t stayed in as many Spanish hotels but I think it’s totally strange that you have zero coffee or tea making facilities in your room. Maybe this is a European thing I’m not sure but again for 4 stars I want to be able to make a coffee. There is a “fridge”. It’s really just a cupboard to store your drinks. It will not keep anything cold at all. Food Having chosen the half board option I kne

As regular travellers, this is our 5th visit to an H10 hotel as our kids love Daisy and the animation teams. It’s A nice hotel, pleasant environment with great food. The staff are excellent and Dani from the animation team was fantastic with our two kids. The selection of food was excellent, catering for vegetarian and other dietary requirements with plenty of coffee machines at breakfast- void of tea making queues unlike other areas of the hotel. Enter the sunbed wars! The sunbed situation is ridiculous. The hotel needs to stop these clowns queuing from 7:45 for a sunbed. One previous hotel we visited of a similar size had a lot more sunbeds and no defined opening time. This meant there was no queue and after I run in the morning I could grab an early morning swim before breakfast! Not here! Please management, stop the queue, buy more sunbeds and just open the pool. The hotel itself is close to nearby shops, the beach and within walking distance to PortAventura theme park , which we visited twice. We went out for lunch to a few places , with several being a rip off. The best value for a quick snack being the cafe at the front of Michelangelo supermarket next to the H10 princessesa. Would I return? Possibly, but probably at a less busier period. The experience in Salou has really put us off the package holiday style of holiday where sheep queue up for sunbeds!