Guest User
June 20, 2024
An average stay at best….. would we come back to playa park or Salou again..definitely not. Good points Hotel clean Room very nice and clean, had the sea view, definitely worth paying the extra for sea view. Close to the beach Plenty of sun beds, whatever time of day. Bad points Food was very hit and miss, often cold. Restaurant felt very manic, full and like a school canteen. Entertainment shockingly bad, possibly the worst we have seen, the animation team miming to songs while dancing is not really entertaining. Large groups of school children staying made it very noisy. The staff were very good with the exception of one young waiter called Luis who was very rude. After travelling all day we arrived at our room thirsty and tired to find no kettle/tea coffee making facilities and a fridge that was locked with a key. Another holiday maker who had arrived the day before said you have to pay 10€ deposit for a kettle and 25€ for a bag of assorted soft drinks and they will come and unlock the fridge! We checked with reception to find this was true you would also need to pay 10€ deposit for an iron. I would suggest the hotel should tell you this upon checking in or at the very least have an information sheet in the room.