Saitama Urawa Ward Hotels

We booked a Japanese-style room for four with futons on tatami mats. The bedding was a bit firm but acceptable. The room wasn't very big, but it was very clean. The hotel's location was great, right in the city center. There's an art museum on the second floor of the same building, featuring a Picasso painting, but photography isn't allowed. Admission for adults is 1000 JPY. In this regard, it doesn't quite measure up to the Getty Museum, which is massive, free, and permits photography. The hotel breakfast offered both Japanese and Western options and was very generous. Nearby attractions include Kawagoe Ichibangai and Hikawa Shrine, where you can pray for good fortune. I'd like to extend a special thank you to Ms. Furuhashi at the front desk! I was trying to book ferry tickets online from Aomori to Hakodate but encountered a problem; I couldn't navigate the Japanese website. Ms. Furuhashi very patiently helped me book tickets for my whole family on her phone, a process that took a full 40 minutes. She solved a huge problem for me, as all our subsequent hotels were already booked, and if we hadn't secured those tickets, our entire itinerary would have needed to be rearranged. We can't thank her enough! We're currently on the ferry to Hakodate, and I'd give her ten thousand thumbs up!👍

The hotel is strategically located, just a stone's throw away from JR. The room is small but well-equipped, and the breakfast selection and taste are also very good. The only drawback is that the price almost doubled during the ice show.

The front desk was very polite. The room was a bit small, but the unit bath was clean and the futon was fluffy and comfortable to sleep in.

It's close to the station, so it's easy to find and I didn't get lost. I was there after an event at Saitama Super Arena, so it was great that it was close to the arena. However, the amenities included lotion and emulsion, so I bought them at a nearby convenience store. It was good that the convenience store was on the second floor, but it would have been better if they had lotion and other items. I'd like to use it again next time.

The receptionist was very kind and spoke kindly and politely.I thought that she was a very nice person and I wanted to learn from her. It was a pleasant 1 night and 2 days. thank you very much. We will use you again.