Hôtel Roquemont

Hotel was clean and renovated on the main building. Rooms are small, but high quality bedding and furniture. Staff is friendly and restaurant is very good. Music every night in restaurant. Snowmobile secure parking and ample parking for trailers. Nice place.

I had one of the "confort" (comfort) rooms. IIRC, there are four categories of room and this middling category, plus the plushest category, were available, so I went for "confort." I would like to alert people to an issue with my room. It has two cabinets that protrude about a foot (30 cm) from the wall. These cabinets are made of wood and have sharp corners. One of the two cabinets was above the place to lay out the suitcase. Three times I banged my head right on the corner edge while standing up after getting an item for my suitcase. Impact #3 was especially painful; it bled (so did the other two) and caused swelling. I wore a bandage over the wound during the via ferrata the next day. If you are in a "confort" room and see those protruding cabinets, be careful about any sudden movements. Really, the corners should be beveled, padded, or somehow made safe. Also, I found trash (multiple candy wrappers) in one of the drawers, and the air conditioning unit is obscured by the window curtain, so if you want a/c to work properly you will have to leave the curtain partly open, including at night, which I did. Finally, at breakfast the staff brought "hot" tea with water at room temperature, so of course the teabag did not steep. I mentioned this and was brought a replacement with hot water. The swimming pool was pleasant and the staff were nice. However, no one came to clean my room on the second day. To be sure, I did not put out a "make up my room" tag on the door, and perhaps that was required in order to have a cleanup. Despite these comments, I recommend the Hôtel Roquemont. I would stay there again. The via ferrata was fantastic and mountain bike rentals are available right on the premises. The mountain bikes are of high quality and worth the charge for them.

Terribly disappointing! We have been here 2-3 times per year for several years and this time was a great disappointment. Our bathroom had hair on the walls when we arrived. We asked for coffee pods for the room Nespresso machine and were told we had to pay for them. We tried to order take-out crepes for our 12 year old for breakfast and were told it would be 30 minutes to make a single order of children’s menu crepes because they had a group of 30 in the dining room. We were told all they could offer her within 30 minutes was toast or banana bread. We put the “make up room” sign on our door when we left at 10am. When we returned at 3:30pm the room was still not cleaned and it was a hassle to even get clean towels or mugs at this point. The soap dispenser was empty and we finally found a chariot of supplies and refilled it ourselves. To be clear, we come to this hotel often and spend hundreds at the restaurant/bar in addition to our room fee; we are not coming here to get $2 worth of free coffee...). At $200/night, we expect much better service. Would not recommend.

We stayed in the mini chalet. Amazing spot with hot tub. Access to the pool. Great restaurant and beer at the Roquemont. The hiking and mountain biking trail are right there. It was an amazing vacation all around.