Wawelberg Hotel

Couple Travel, Deluxe King Room with City View 1. The room is very spacious and tall, with complete internal facilities, luxurious decoration, and all kinds of supplies such as bathroom accessories, showers, and bathtubs are of excellent quality. 2. Breakfast is rich in variety and of high quality. Caviar is available in unlimited quantities, which is suitable for a drink. Hot meals such as various porridges and egg pancakes need to be ordered a la carte and are free. The menu is in English and Russian 3. The minibar in the room is rich in supply. Coke, sparkling water, juice, beer, and seemingly small bottles of brandy, as well as chocolate, potato chips, nuts, and biscuits are all provided free of charge and replenished every day. 4. The hotel front desk service is warm and thoughtful, fluent in English, and basically has no Russian accent. 5. The location is excellent, right next to the Winter Palace Square, a 5-minute walk away. There are many shops downstairs, which is very convenient. In short, it is the most satisfying hotel in this trip to Russia. Although the room price is a little expensive, it is definitely worth the money. It is worth mentioning that this hotel is the only hotel in St. Petersburg that Ctrip has awarded Gold Diamond. There are several hotels with higher room rates, but they do not have the Gold Diamond logo, so I chose this hotel. It seems that Ctrip’s recommendation is still Very reliable.

The hotel itself is the newest of all the five in St. Petersburg, and I really liked it. Excellent internal technical equipment in the rooms and intuitive; usually, if such systems are installed, it is impossible to understand them. The location is super - close to all major attractions and walking areas. I would also like to highlight the breakfast - perhaps one of the best for both adults and children. Like in Greece, there is everything. The only point that was annoying, and could be adjusted by the hotel taking into account the cost of the rooms, is the time of check-in and check-out. We warned in advance that we were traveling with children and asked for early check-in and late check-out. And not in the morning, but with a difference of a couple of hours from standard time. It is clear that this service is always available upon availability. But. When we arrived at the hotel, the reception was not aware of this, despite the correspondence with the reservation service, and we waited in the lobby 16 hours before check-in, and the hotel was not clearly fully booked, and the rooms could have been given. It was the same when leaving. And we regularly met new guests at the reception who were outraged by this hotel policy, because it was obvious that the hotel was not full, and they were simply trying to sell guests a couple of hours of stay in the room for half the price of an expensive night. This does not correspond to the level of the hotel; this is the first time we have had this happen, not only by the standards of St. Petersburg, but also of traveling around the world in general. The hotel always meets the needs, and such an individual approach in the premium segment gives the hotel customer retention. If I were management, I would think about this. And one more thing about the children's room - I would like it to work not from 10 to 12, but earlier and longer. Children get up early. At breakfast, guests with children also sat with us, waiting for it to open, and thinking about what to do with the child so that the adults could have breakfast in peace. For the rest, let me emphasize once again that the hotel is wonderful and very worthy of staying at least once.

The service was not good. We didn’t drink. They said we did. Later, they said the charge would be 4,200 rubles. Not good experience

Bashi, comfortable, okay