Dostoevskij Hotel

All liked it. Payment passed.

The environment and sanitation are good, comfortable, and the surrounding area is also very convenient

Отличное расположение, пешком и до вокзала и до основных достопримечательностей удобно добираться, рядом магазинчики. Приветливый персонал, помогали по вопросам. Окна выходили во внутренний дворик (где метро), был красивый закат. Были комары! Но мы попросили фумигатор, и он очень помог. В целом все отлично.

All liked it. Quiet, cozy, every day cleaning, change of towels, shampoo, soap, shower gel, shower caps, slippers. The beds are comfortable, I slept great. Breakfast is a separate issue...Tasty, varied, satisfying. The location is excellent. Everything is within walking distance! Would I come again - definitely yes! Thank you!

Yes, the only plus of this hotel is the location. In Abkhazia, 3+* were an order of magnitude higher in all respects than these 4*. 1. They cannot be in 4* rooms or with air conditioning, but then the window is bricked up. There is no opening system at all. Or a window that opens, but then there is no air conditioning. 2. This is a strange system of labyrinths inside with numbers that are still difficult to find 3. The room has broken furniture with dirty bedspreads of an indecent color. Yellowish stains in the drain in the shower stall. 4. In the bathroom there is 1 tiny piece of soap (standard for hotels), 2 shampoos, 2 body creams, 2 hats and that’s it!( 5. There is a hairdryer, a safe, the numbers don’t light up in the cat and you don’t know exactly which buttons were pressed, since they also sink in. There are also 2 sockets by the window in the corner, it’s so convenient to charge the phone at the other end of the room from the bed. And since our group came to the festival in St. Petersburg with 58 people, this is not a story for one person. room, but for everyone! (And when we asked for slippers, which are stated on the website in our room category, it turns out that slippers are not provided for children's groups. To the question - what about adults? - Also! We are part of the children's group. The cost of the rooms and services correspond standard, but children are not entitled to slippers. Yes, we would have taken them if, on the eve of check-in, we had not checked the availability of the rooms at the reception and were not specifically told that there were slippers. Ok, we were ready to buy them already - no, this is a difficult question for us. The scandal was resolved for three hours until they knocked out these cheap slippers for the children. Further, there is no coffee and tea station in the rooms, but the reviews wrote that they bring boiling water upon call at any time. And again a surprise, now in these corridor labyrinths you can look for a cooler with cold water and boiling water yourself. By the way, these are two different pleasures and they are located in different places in this labyrinth. Soundproofing - there is none. They asked to change the room - they seemed to be there, but the cleaning ladies had already left, this was at 18:00 and they might be able to help the next day. But the most important thing is the reception! The level of sending to nowhere with a polite smile is really the level of God! (((You could also say - write letters, we will consider them and will definitely answer. And no matter how emotional the guest is, we generally have no slippers, no windows, and More than 50 children - the reception has no right to yell at the guest in a raised voice. Well, getting to call the manager is generally not a solvable task and I know hotels, both 3* and 5*, but with this category of hotel, especially in ours. cultural capital, it was extremely unexpected to encounter. Can someone imagine a 4* hotel in the center of St. Petersburg with windows that don’t open or without air conditioning? Now try to find this information - but during regular browsing on their website, and not when on purpose? you are looking (they claim that there is, but I never found it). Yes, I was ready to pay extra right away for a room with a window, I have a problem with my lungs and fresh air is important to me, but believe me, there are no such options in the off-season? I just have a categorical reluctance to get involved and decide.

I was with my sister on a tour. Great location. Polite staff. Kitchen - depends on the shift. The first evening - a variety of grilled vegetables. Second - 1 tomato, onion and half a pepper.. Breakfasts 🔥. Tasty, satisfying. You can ignore minor defects in the form of frayed rugs. Everything is clean and comfortable.