Guest User
May 24, 2024
When I moved into my room, the air conditioning wasn't working. The next day I complained about this and nothing was done for 7 hours. The reception stubbornly refuses to speak English with guests. There was also no apology for not taking care of the problem. Then a technician came who couldn't get the air conditioning to work. Then a second technician was supposed to come, whereupon I asked for a new room. Then I was supposed to vacate my room within 5 minutes, which is a disgrace. As for the hotel itself, I have to say... If you like dirty floors, worn, falling apart furniture, saggy mattresses, only hot water in the shower, a dirty, ice-cold pool, only white bread for breakfast and a non-cooling, unlit refrigerator, this is the place for you. This is my experience with this hotel. The hotel definitely doesn't deserve 4 stars. I would put it more in the 2-3 star range. The room price is overpriced and unjustified. And above all, the reception staff are arrogant and do their work without a smile. I would advise anyone not to book a room here. It's not worth the money.
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