Hotels Near St Neots Museum in Saint Neots

I'll start with the good - there was plenty of parking and the bed was comfortable! As for the rest of the Willows, the building is old, the inside is tired, run down and in need of complete refurbishment - as a bare minimum, the whole place needs a really good clean. The rooms and bathrooms are basic and at best functional. The carpets in the corridors are rucked up and serious trip hazards; the fire doors have holes in them where handles have been changed (what sort of fire door is that?). You get the gist... They are understaffed - we had to wander around the building trying to find someone to serve us at the bar on our first night. On the second night, there were just 2 young and inexperienced staff behind the bar despite there being a function for over 100 people. The wait was ridiculous, the staff didn't know their red wines from their white, and the drinks were overpriced - £1.70 for a dash of blackcurrant, £6.50 for a pint of beer! As for security, it's a joke. On returning to our room one evening we found that the cleaner had opened the window and left it wide open all day - and I mean WIDE open. Bearing in mind the room was on the ground floor, anyone could have climbed in and helped themselves to our belongings. The whole experience is one I would not choose to repeat. I have just tried to fill in the customer experience questionnaire, which Wyboston Lakes emailed a link for - but guess what... the link doesn't work! That sums up Wyboston Lakes and the Willows.

Another pleasant stay at this hotel. Ideal location for visiting family. Only real issue is car park and width of bays. Too narrow if a contractors van is parked next to you ( and there are very often vans parked there ).

Great location, lovely clean and friendly hotel with comfortable beds which enable a nice sleep after a long day. The breakfast selection is very good 10/10!

I really enjoyed staying here with my work, I have stayed before but since the renovations the hotel really is beautiful now. I used the restaurant too and the food was great, the setting peaceful and the staff very good. I was served by someone called Candice (I think that was her name who was excellent). I have attached some photos of the food. Also if you’re away with work and also a cyclist, try and take your bike too as there are some lovely early morning river paths to cycle which start just outside the hotel. Perfect!

Marcure Hotel is a nice place to be, the serenity of the place is awesome. Excellent staff support and breakfast was good. The location is in the centre of Bedford making it a very enjoyable place to be. Though Car Park is paid for, but the experience is worth repeating.

Google review summary 3.9 Good 192 reviews 5 ★ 40% 4 ★ 35% 3 ★ 12% 2 ★ 5% 1 ★ 8% What guests are saying ”Boutique hotel, friendly management and staff, competitive prices, great food.” ”Quite an average hotel, not really tasty breakfast, loud rooms” ”The towels in the bathroom are a lovely size and nice quality.” More Reviews Search reviews Jo Leverett 2/5 just now on Google Hotel was nice, check in fast, room nice with tea, coffee and bottled water,although bathroom a bit tight, lovely garden area. We did not have dinner here so cannot comment on that although the menu looked lovely. However.....breakfast was a joke! Myself and my 2 friends all got up early to get get to breakfast which is only served until 8.30am and when we got there we found that there was no cooked breakfast, only continental. That's fine but a continental breakfast does not consist of a croissant and an egg cup of yoghurt! Oops I mustn't forget the 2 slices of cold toast🙄 at not point when we booked were we told that there was no cooked breakfast....it clearly states on their website the cooked breakfast available. When we went to speak the gentleman at reception, Baz, he was incredibly rude and unhelpful. He lied, would just walk off and ignore us or was rude and a bit confrontational. He would not give us a head office number for Verve hotels. And we were not the only people unhappy this morning! It's such a shame because the breakfast, or lack of, and his attitude, has spoiled what we thought was a lovely little hotel. I've seen the comments on here from the hotel staff when they get a negative review and I cannot believe how rude and insulting they are to people. Rather than apologise and take on board these comments they just want to be nasty so I can see why Baz was the same! Also, although the small car park is free you have to wait for other guests to come and move their car that's blocking you in as the hotel allows double rows of parking. I would like to add that all the other staff we met on our stay were lovely

We very much enjoyed our overnight stay at this hotel. We were a family of 3 and shared a room. The staff were very welcoming and efficient on the front desk when we checked in. Once in the room we were very pleasantly surprised to see how good the pull out bed was for my eldest son. In fact it was a double sofa bed. It was very sturdy and had a very decent mattress on it ( unlike other top rated hotels we have stayed at ). The room was clean and had everything you might need , including iron and ironing board as standard. Breakfast was a tasty affair and staff were constantly replenishing items as they ran down. All staff very friendly and overall a great stay for a super price. Will definitely stay here again when we are visiting family again.