Guest User
March 30, 2024
This is a perfect boutique hotel in the middle of Val Thorens. The customer service from Sebastien at the front desk through all the team was exemplary. From the moment we arrived, we were met with a friendly and personal level of customer service and the staff remembered our name. The half board food from the restaurant, La Confidential, was excellent, with a combination of high level cuisine, choice and again with excellent customer service. Prior to arrival, Sebastien arranged our taxi transfers to and from Moutier train station, pre booked and presented our ski passes at arrival and also provided arrangements and a discount at the Skiset ski hire shop, which is directly opposite the hotel. The rooms are very stylish with old style wood and modern bathrooms. The spa is modern with a very hot steam room, Sauna and jacuzzi. You book a 45 minute slot each morning, to keep the numbers to a handful so relaxed. It is near ski in ski out, with ski out around 20 metres from the front door, to a ski path onto the main Val Thorens ski bowl area. Ski in is either a 4 min walk from the Plan Sud side or 4 min walk from the top of the carpet lift, via the carrefour lift. We had a great week and if you are looking for a relaxed and quality hotel, with that personal touch, this is a great hotel to experience!