3-Star Hotels in St. Louis

Although this is an older building, it has been kept clean. The main lobby has a beautiful chandelier and stone pillars. Staff was very friendly. GG especially was helpful. She contacted the Drury Inn next to the arch for us to park in their garage while visiting the arch so we didn't have to walk with our 6 and 3 year olds. Our room was clean. The beds and pillows were comfortable for us. We we're on the 5th floor. Our room had 2 exit doors. One went to the pool, hot tub, and food service area. The other went to the hallway. All of the elevators were in good service while we were there. My family and I stayed here on a Wednesday night which was nice because it wasn't very crowded. The breakfast food was delicious, and there was a wide variety of things to choose from, even fountain pop. We parked on the 4th floor of the parking garage. We loved that our truck was secure being downtown. It is $12 per night to park there. The only bad thing I can say is that the parking garage was a bit stressful for us as it had tight turns and felt small. When trying to maneuver the exit out we actually hit the curb and the garage door closed on the tailgate of our truck causing some damage. We were driving a full size crew cab truck. I do recommend driving a smaller vehicle if you plan to park in the garage. There was a small parking lot across from the hotel, but it did not have a fence around it or anything.

A little far from the union station, it is hard to walk. But at the top, you can see the arches of St. Louis. The first floor lobby is open and free of charge, and the variety is not enough. It seems to have a gym but didn't go. The room is a little small, there is a refrigerator, but the outside door is actually painted like a drawer, which is nothing if it is not found.

The location of the hotel was perfect and I liked the fact that they had breakfast and evening kickbacks for free. They also had the pool and fitness center which we didn’t really have time to enjoy and the room was clean & the bed was comfortable. However, it was so hot in that room when we first got there. The air was off and we had to turn it on and it took hours to cool down and it didn’t seem like there was air throughout the rest of the building.

My teen son and I stayed two nights. It was better than we had hoped. The rooms are enormous. We had a wet bar with refrigerator, a couch and two queen beds, plus a beautiful, large bathroom. This was a standard room. Absolutely worth the bargain price! They gave us a 15th floor room with a rooftop view of surrounding buildings. Definitely request a high floor room, the lower floor rooms face directly into the windows of nearby buildings. The only bummer was the parking situation. The parking is not on site. It was worth it to us to pay for the valet service because it is not a great neighborhood, but if you try to save money in that department you will be schlepping your luggage across a busy street. The staff was friendly and helpful. We really enjoyed this hotel. P.S. Don't expect to eat here; their menu is severely limited due to the pandemic.

We have stayed with Drury before, but different locations in St. Louis. This was our first time at the Arch location and won't be our last! Absolutely wonderful customer service. Best kickback yet! My son had a wonderful experience hitting up the Market for a late snack and the associate was soooo nice! They had microwaveable pizza and candy, perfect! Will Absolutely stay here again.

Stayed 1nt in a queen room #1001 on 10th floor with a coffee maker, individual controlled air con & also a ceiling fan in Aug & was very cool to sleep. Bathroom had a shower/tub combo with sliding doors. On the same floor is a pool table room & a reading room with tons of books, recliners, a piano & sheet music! On the 8th floor with the ice machine, snack vending machine & drink vending machine, there is also a microwave! The rooms don’t have one but you can go here to heat up your leftovers👍 Free shuttle to/from cardinals game; first departure 1 hr before game. Parking garage is $18 & is in & out. Bring ticket in for reception to validate. & it is Almost attached…just across a one way tiny street from the back entrance..didn’t see an elevator so park on 2nd level if possible(1st floor for “members”) We walked to & from cardinals game & it was quick, easy & safe. We would stay here again if the price was still much better than the other hotels in the area. Also: they have a water bottle refilling station in the lobby (sort of hidden across from check in by the coat check room)

I have never stayed in an Aloft hotel before and I will never stay there again. I was traveling with 2 other people for a total of 3 people in 2 queen beds, this hotel charges for the third person. The bathroom door would not stay closed, and the toilet sounded like a freight train. The towels were cheap as well as the decor. Definitely not worth the price that they charged including and added fee for parking.

This is the worst hotel experience I have ever had. There is no available breakfast as advertised. There is no restaurant as advertised; there is a printed menu in the bar but it was not serving. One of the reasons I was staying was for the breakfast as part of my IHG rewards perks. I was promised points for the lack of breakfast but was not given any. Looking at past reviews, breakfast has been gone for a long time despite the advertisement of it. Additionally, the parking garage instruction email gave the incorrect parking garage, which cost me money to exit to park in the correct one. The access to the correct parking garage was confusing. An address is not even given, just turning instructions, and access is via a bank lobby. There was no upgrade or perk given to Diamond members. In fact, this was so blatantly disregarded that I have no idea why anyone would spend big with loyalty at IHG. I was not allowed late check out, even by 30 minutes. I’ve never had such lack of accommodation when I told them I might run late. In fact, the evening staff told me “check out at 12 would be fine, but confirm with the morning staff” and the morning staff didn’t allow a minute past 11. The front desk had a single person working it which caused long lines at the desk. I was not offered any solution or refund for their errant instructions on the parking garage. The phone in the room did not work. Overall, what should’ve been a relaxing stay ended up with chaos. I should’ve read more reviews before booking. I still never got any of the points promised for the lack of breakfast but I am done dealing with this nightmare hotel.

I have stayed at this hotel many times. Every time I come to St. Louis to stay here, the main room can cook, there is a suite and there is a sofa bed, but the disadvantage is that the beds are slumped, very soft and uncomfortable. It is convenient to have a washer and dryer on each floor. Light meals and beer are available at around 5 pm from Monday to Thursday. They are provided free of charge. It is simple in the morning but still full. There are a lot of people on the weekends, mostly black but safe.

Two of the main things I looked for when booking was a pool and free parking. The pool was indoors which was fine. Was surprised to see how small it was and was a big let down that it was so freezing we couldn’t enjoy it at all. So it was a let down that one of the main reasons I booked here we didn’t get to use the pool. This place does have newer furniture in its rooms but the floor throughout and the furniture it the lobby is just stained up and dingy. The signs on 1st floor for ice machine/vending are wrong. Asked a rude house keeper that was upset bc I guess I interrupted her cleaning. She had told me it was around the corner…. The out of order machine was on the other side of the building. I finally found me an ice machine on next floor. The people at the front desk are very nice and courteous. Really nice. But wish they had explained more on their parking so that I didn’t end up with a ticket each day I was there. So they have no free parking lots at the moment. You either have to park in their drop off zone are a section of street parking on the side. The other lots available you have to pay per day. Due to this I found a spot on the side (side street parking as they suggested) and I didn’t move my car. I kept it there the entire time and walked everywhere I needed to go. Well when I went to leave I had parking tickets racked up for several days. I went in and asked them if that was there parking as told previously and they said yes. I told them about the tickets and they said it was managed by the city and u have to back in or get a ticket. That would be nice to know when you offer that as a parking suggestion. I go out to lot to see if there was a sign. There was a sign many spots down that in the direction I was coming from wouldn’t have seen. I also looked all almost every vehicle was parked wrong way so obviously they weren’t told or didn’t see sign either. I started warning those I could. $30 a day ticket city it making a lot of money of that small parking section from out of towners etc that don’t know ST Louis parking laws …. The hotel won’t warn u of this and they know. Besides these couple things everything else was good.