To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.0
Service4.1
Cleanliness4.1
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All reviews(110)
Positive reviews(9)
Reviews with photos/video(4)
Negative reviews(1)
Abby
Accessible Two Double Room with Tub
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 22, 2024
Gateway arch just a few steps away
Jared Stinson
King Room
Stayed in Dec 2023
Couples
1 review
3.0/5
Posted on Jan 2, 2024
Location = Great for the Arch
Cleanliness = 6-day stay, but the room was only serviced 3 times, requiring us to flag down a room attendant so we could have clean towels, Sheets were only changed 1 time, and the bed was just remade. Also, there was a basketball-sized spot on the headboard that was worn through the leather into the padding. This can't be cleaned correctly and everyone's head touches it. Gross.
Restaurants = convenient enough and you are charged for that convenience.
Parking = Be Aware $48 per night valet, $32 self-park, offsite options, $20 per night with a couple of blocks walk.
Overall = Taking parking into account if you can get this for $75 a night for a king room it's good, if not there are other better options for your money.
Guest User
Accessible Two Double Room with Shower
Stayed in Jan 2023
Family
1 review
4.5/5
Great
Posted on Jan 9, 2023
Room was not ready when promised. Parking was $37 per night. No other place to park. Room was nice, clean, large, housekeeping folks were great. Pleasant stay.
Bryantheustourist
King Room with Arch View
Stayed in Nov 2021
Solo travelers
2 review
4.0/5
Very Good
Posted on Nov 19, 2021
Once I arrived the receptionist was very welcoming and informative. Check in and check about was fast an easy. I also had no problem with the room I booked. The view of the arch and courthouse was breathtaking. As for the hotel room and hotel itself was beautiful. I have no complaints and had a great stay.
Lilihaohao
Two Double Room with Arch View
Stayed in Jun 2024
Family
43 review
4.5/5
Great
Posted on Jul 11, 2024
The hotel is in a great location, right next to the most famous arch in St. Louis. You can directly see the arch and the Mississippi River from the room. The scenery is amazing. Outside the hotel is the Arch Square, where a group of teenagers dance at night...
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6/7
Guest User
King Room
Stayed in Oct 2024
Couples
10 review
3.6/5
Posted on Oct 21, 2024
The location is excellent, but the facilities are old. It is worth mentioning that the alarm clock rang at 12 o'clock in the middle of the night for two nights. It is recommended that the hotel check it before the residents check in!
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Guest User
Accessible Two Double Room with Shower
Stayed in Apr 2024
Business travelers
12 review
2.7/5
Posted on May 21, 2024
The room was noisy, and there was no follow-up after communication. No slippers, toothbrushes, etc. No service.