Name: Holiday Inn ST. Louis - Forest Park
Address: 5915 Wilson Ave, St. Louis, Missouri, 63110, 5915 Wilson Ave, Overseas, United States
Rating: 3.6

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Holiday Inn ST. Louis - Forest Park Reviews

All reviews

Positive reviews

價格與速8差不多但相比住過的速8好多了，最好不要選住靠高速公路一邊的房間，晚上很吵。
這家酒店已經不再是假日酒店的連鎖酒店了

The price is similar to the Super 8 but it is much better than the Super 8 I have stayed in before. It is best not to choose a room on the side of the highway as it is very noisy at night.
This hotel is no longer part of the Holiday Inn chain

原以為是holiday inn旗下的，但到了才發現已經換了😀😀😀

I thought it was owned by holiday inn, but when I arrived I found it had been changed😀😀😀

The facilities are a bit old, but everything else is okay

24-hour front desk

Luggage storage

Wi-Fi

Golf course

Pets allowed

Non-smoking room

All Languages

Chinese

All Room Types

Standard Single Room

Standard Double Room

I stayed here with my nephews a week ago.  There were a lot of events in the city and most rooms were sold out, but this one was in a good central location and I reserved two nights for $600.  The hotel and rooms were ”OK”.  Clean and comfortable.  Not what I was expecting for the price, but I picked it mostly for the location and short driving times for the attractions we were wanting to do over the weekend, so that was fine.  After waking up the first morning and taking a shower, I came out to one of my nephews telling me the front desk called to come downstairs because there was a breakin in the parking lot.  I went down, and 8 cars had been broken into overnight.  The parking lot had no cameras, and there were no leads on a suspect.  After talking to the police, insurance, repair shop, etc. I visited the front desk, and though annoyed tried to be friendly.  I asked how often this happens.  ”Not often”.  Is the hotel able to help us out in any way?  That resulted in a sneer, and ”We might be able to provide you with a boxed breakfast if you insist”.  (The box breakfasts cost guests $5, unless they are platinum-tier rewards members (which I am), and then they are free.)  I thanked her, but let her know we had already had our breakfasts, and asked if the manager would be in that day.  She let me know he only came in Monday-Friday 9-5, but the hotel policy was that they were not responsible for damages in the parking lot, so contacting him would not do any good.  This is the part that still bothers me.  I can understand the insurance reasons of not being responsible for actual damages suffered in a parking lot.  But I would expect it to be good business to at least pretend to be sympathetic to your customers, and offer some kind of refund/comp and an ”I'm sorry this happened to you during your stay with us” response.  If I had stayed at a $50/night hotel I would have understood, but at the price I paid I would expect some sort of basic security and customer service.  I've stayed 13 nights in Holiday Inns since March, and have two more reserved for later this month at a different one I've had good experiences with, but I'm rethinking my future stays due to the callous disregard of this one.

Very good, because it is raining, the outdoor pool is too cold, otherwise it is perfect

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28.4km from St.Louis Lambert International Airport

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Discover 105 reviews of Holiday Inn ST. Louis - Forest Park, rated 3.6 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Holiday Inn ST. Louis - Forest Park Reviews: 105 Verified Reviews Latest 2024 | Trip.com

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Holiday Inn ST. Louis - Forest Park Reviews

Holiday Inn ST. Louis - Forest Park

Holiday Inn ST. Louis - Forest Park Guest Reviews