The Originals City, Hôtel Galaxie, Nice Aéroport

Disgusting attitudes, despicable behaviour refused to cancel our booking after we saw what awfully polluting area around the hotel was. I would not recommend these people to anyone, nor would I recommend lastminute to anyone that I booked them through. Rude and insulting staff.

I frequently stay in hotels, but I have never encountered such poor service. The receptionist was extremely rude and unhelpful, refusing to assist with even basic inquiries. Additionally, the overall atmosphere was unwelcoming, and the staff’s attitude made it clear that guests are not a priority. If you have other options, I strongly advise against choosing this hotel.

This is a really poor hotel. Position is in a light industrial area, with many roads. It’s close to a big shopping mall but not very attractive. We booked this because it was “close to the airport” but it is not. It is not walkable at all, and public transport is not great and doesn’t run early or late, so essentially it is convenient for nothing. The hotel is small, poky and tired. The public areas are not well maintained; there was a bucket on a table in the restaurant catching water where rain was coming in. The receptionist was disinterested and had a child with him on the reception desk playing on a computer. Breakfast was the bare minimum. Our room (350) is to be avoided. The bathroom was horrible, there was a leak from the sink onto the floor, the whole room was tired and shabby, and the bathroom smelt absolutely terrible, we had to keep the door shut. There were no “facilities” such as tea / coffee making. Very few places to plug a phone in to charge and a very uncomfortable (too soft) bed. Only a sheet as a bedcover - there were blankets in the top of the wardrobe but they were not obviously clean, and we did not want to use them. Really, really a poor stay. We would 100% not come back. It is NOT close to the airport. The previous night we had stayed in an airport hotel which was clean, simple and close - a much better option. AVOID

Amazing customer service and the staff were so helpful. We were due to stay here after EasyJet cancelled our flight but when we arrived there was no booking. The staff were brilliant in helping us contact the airline and confirm our stay. The staff were so helpful and the location is only 5 minutes walk to the beach and great restaurants. Thank you gain to Thomas and Patrick in particular.

Nice Hotel, very Large Room, the bed is also large and very very comfortable , very quiet place, the parking for my car was offered, so what else.... . I come in this hotel eat time I have to go to A. Tzanck Institute for my Job