Campanile Lyon Est - AÉROPORT Saint EXUPÉRY

Advertised as a 3 star but when we arrived the hotel looked like a 1 star hotel. The price of the hotel did not match the lack of value. 1. Shuttle process is confusing, no pick-up at the airport exit. They wanted us to walk with bags in blistering 36C heat to an unknown parking area. Couldn't understand where to find it in a strange, city airport, so we took a bus. 2. All rooms were warm in the high temps, and both rooms offered had little to no air working. But the lobby/restaurant was nice & cool. We asked if could stay in the cooler area and were told 'No' because it's only for the dining area (but will not be used for the next 4 hours!) 3. Bugs all over the small closet-like bedroom (advertised as 3 stars?!!? How?!) Moved to another room - same problems. 4. The building is run down, see pics. One young woman was very helpful and the man first gave us attitude but was later helpful as well. The woman from the kitchen staff kept us out of the most cool comfortable area even though it was empty and the entire hotel was nearly as well. 5. The driver of the shuttle ride back to the airport was recklessly doing 80 in a 50 area. We tried to go elsewhere & spoke with a couple who did leave for the same reasons (they had a car). We chose to stay because of the far location (for walking) without easy transport, not finding economical options nearby, & sheer exhaustion. We bring small fans on summer trips, that was the only thing that made it possible to sleep in our warm room. We would definitely NOT recommend this hotel!

Wonderful food at the restaurant, friendly professional service