The Monterey Hotel, Sure Hotel Collection by Best Western
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Saint Helier
The Monterey Hotel, Sure Hotel Collection by Best Western
St Saviour's Rd, JE2, Saint Helier, Jersey JE2 7LA, United Kingdom
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When staying at The Monterey Hotel, Sure Hotel Collection by Best Western, you'll be perfectly positioned to explore all that Saint Helier has to offer.Show More
We Price Match
Highlights
Varied breakfast
Sparkling clean
Excellent service
Free parking
Ideal locationShow More
Amenities
Fitness Room
Outdoor swimming pool
ParkingFree
Luggage Storage
Multi-Function Room
Taxi booking service
Wi-Fi in Public AreasFree
Restaurant
All Amenities
Property Description
When staying at The Monterey Hotel, Sure Hotel Collection by Best Western, you'll be perfectly positioned to explore all that Saint Helier has to offer.
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4.3/5
Very GoodCleanliness4.3
Amenities4.3
Location4.3
Service4.3
All 57 Reviews
Surroundings
Airport: Jersey Airport
(9.3 km)
Landmarks: Springfield Stadium
(280m)
Landmarks: Jersey Bulls FC
(280m)
Landmarks: Masonic Temple
(300m)
Landmarks: Millenium Park
(380m)
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Rooms
Guest Reviews
Services & Amenities
Policies
10
Superior Room
Has window
Non-smoking
Private bathroom
Refrigerator
TV
Tea bags
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5
Superior Twin Room
2 Single bed
Has window
Non-smoking
Private bathroom
Refrigerator
TV
Tea bags
Check Availability
5
Superior Family Room
1 Double bed and 1 Single bed
Has window
Non-smoking
Private bathroom
Bathtub
Tea bags
Private toilet
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5
Standard Room with Double Bed-Non-Smoking
1 Double bed
Non-smoking
Private bathroom
TV
Tea bags
Towels
Check Availability
6
Standard Single Room
1 Single bed
Has window
Non-smoking
Private bathroom
TV
Tea bags
Towels
Check Availability
4
1 Double Bed, Non-Smoking, Standard Room, Convertible Into Two Twin Beds
Non-smoking
Private bathroom
Daily housekeeping
Desk
Coffee maker/teapot
Check Availability
8
Superior Double Room
1 Double bed
Has window
Non-smoking
Private bathroom
Refrigerator
TV
Tea bags
Check Availability
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Guest Reviews
4.3/5
Very Good
57 reviews
Verified Reviews- Cleanliness4.3
- Amenities4.3
- Location4.3
- Service4.3
Average for similar properties in Saint Helier
AI Summary
The hotel provides comfortable, clean rooms and exceptional staff. Guests appreciate the diverse, delicious breakfast buffet. Its excellent location offers convenience and access to various amenities.
Brownmj51
June 30, 2024
We recently stayed for a week at this hotel and had a wonderful time. We had a very comfortable Superior room which had a most welcome fridge given the hot weather. The breakfast buffet was very good with lots of choice of quality food, and we even chose to have some evening meals and drinks in the restaurant which were also very good. We found all of the staff to be extremely polite, friendly and very helpful and nothing was too much trouble. Although we didn't use the outdoor pool or the indoor leisure facilities they looked to be quite impressive. Overall we loved the hotel and we plan to visit again in the future. Highly recommended!
Michele H
June 22, 2024
Absolutely loved my stay here, hotel staff are lovely and nothing is to much trouble they bend over backwards to make sure you are happy and comfortable. Excelent food both breakfast and evening meals which are 3 courses and menu different each night. Lovely indoor and out door pools. Definitely recommend staying here.
Mary J M
June 2, 2024
Excellent hotel in St. Helier! Highly recommend! We stayed 4 nights HB. Professional, friendly and helpful staff, that could not do enough for you, to make sure you had the best experience ever. Great room, comfy beds and a fan, if you needed one. The food was amazing. Great choice of continential and Full English style breakfast, along with fresh fruit and pastries. The 3-course dinner each evening was so tasty. Great variety of food and the service from waiting staff was second to none; staff are a great asset to Best Western (Thanks to them all). There is a Bus stop right outside the hotel, only 2 stops to town centre and 3 stops to the bus station (£2.35 on the bus, no matter how many stops you make. Rooms spotless and serviced daily. Faith on the Reception was so helpful assisting us with bus timetables and phoning taxi to the airport etc. Finally, it was my birthday and management/staff left a bottle of bubbly on ice in my room, with a note, wishing me a happy birthday... lovely touch. Will definitey be back! Tip= you can get a 3-day bus ticket or a one-day ticket for £9 that takes you all over the isle of Jersey, get off/on as many stops as you want; great value! We spent a few hours in St Aubins and had lunch in St Brelades on the same day, before heading back to St Helier for dinner).
Guest User
October 23, 2024
My mother's wake was held here recently. The staff were absolutely fantastic and were so helpful. The sandwich buffet was lovely and had a great choice. The bar staff were running rounds from the bar to the function room. Thank you for such excellent service 👏
geofff89
October 14, 2024
Staff all friendly & helpfull. Food choice and presentation v. good. V comfortable bed and soft pillows. A warm hotel and no problems. We enjoyed it in May and no hesitation in returning this October. Would have given 5 stars but Sunday evening roast was overcooked.
Alison H
October 6, 2024
The staff were very friendly, the food was lovely (even if they didn't have any poached eggs one morning but the lady next to me was able to order a fried egg!), the rooms are clean and the beds very comfortable. The hotel is a good 20 minute walk from the harbour but there are buses and if you are hiring a car there is a good sized car park.
Tom R
October 5, 2024
Brilliant service, food fabulous, staff amazing, room perfect, just lovely, everything about the whole hotel experience was good, and the weather was amazing, wouldn't hesitate to go there again, next time to stay longer. I can't think of anything else to say, bbnnmmbbnnmmbbnnmm
peterwillcox2
October 3, 2024
Booked a superior room, but immediately disappointed by the small bathroom with a non shutting door ! Complained and to be fair was moved straight away, but consider room was not superior. Brekfast was mediocre at best and staff were very cold. Staff in reception however were very friendly and helpful. Would not to choose a Best Western hotel again
Services & Amenities
Most Popular Amenities
Fitness Room
Outdoor swimming pool
Parking
Free
Luggage Storage
Multi-Function Room
Taxi booking service
Wi-Fi in Public Areas
Free
Restaurant
Bicycle Rentals
24-Hour Front Desk
Fitness Room
Outdoor swimming pool
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Parking
Free
Transportation
Taxi booking service
Bicycle Rentals
Business Services
Fax/Copying Service
Additional charge
Multi-Function Room
Front Desk Services
Luggage Storage
Front Desk Safe
24-Hour Front Desk
Languages Spoken
English
Food & Drink
Halal meals provided
Off-site
Public Areas
Elevator
No Smoking in Public Areas
Health & Wellness
Fitness Room
Cleaning Services
Dry Cleaning
Additional charge
Ironing Service
Facilities for Children
Children's Meals Available
Accessibility
Stair-Free Property Entrance
Safety & Security
Security Personnel
Smoke Detector
Fire Extinguisher
First-Aid Kit
First Aid Services
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
Front desk hours: 24/7
The property will provide check-in details after booking
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Full English/Irish, Gluten-free, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | £9.50 (approx. NZD 21.32) per person |
Adult | Buffet:£17.00 (approx. NZD 38.15) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Renovated: 2022
- Number of Rooms: 73
When staying at The Monterey Hotel, Sure Hotel Collection by Best Western, you'll be perfectly positioned to explore all that Saint Helier has to offer.
All rooms are non-smoking.
Head to the outdoor swimming pool to get some exercise or simply relax. Keep up your fitness regimen with a visit to the fitness room.
This property is home to a restaurant.
Service from the front desk is available 24 hours. This property also offers luggage storage and dry cleaning.
Parking is available at the property.
All rooms are non-smoking.
Head to the outdoor swimming pool to get some exercise or simply relax. Keep up your fitness regimen with a visit to the fitness room.
This property is home to a restaurant.
Service from the front desk is available 24 hours. This property also offers luggage storage and dry cleaning.
Parking is available at the property.