OYO Hotel St Helens or

The check in was awkward and took longewr than it should have. The bathroom needed painting. No shampoo

The experience at the hotel left a dirty feeling, with a pervasive sense of being low-rent, perhaps reflective of the $45 nightly rate. Despite a five-night stay, the only redeeming aspect was the friendly and helpful staff, albeit marred by being checked into a room under construction. Post-checkout, the incessant calls requesting a review were intrusive and annoying. The pressure to leave a glowing, five-star review, coupled with the insistence on being on the phone during the process, felt like coercion. Spending 39 minutes tethered to a call, just to fulfill their demand, is unacceptable. To OYO Corporate: This review is a result of your relentless pursuit for feedback. Calling repeatedly and then dictating the terms of the review is manipulative. Genuine reviews should come organically, not under duress. Respect your guests' autonomy and let reviews happen naturally.

Locate restaurant yummy. Touch up paint in bathroom needed. Extra pillows needed. Tv bigger and more channels.

Room was not cleaned prior to us checking in, with garbage in the mini fridge. No attendant was on hand to check us in, instead leaving us to a kiosk that had a Zoom chat open. We were also told the facility did not allow cats, which doesn't align with the information on Expedia's website when booking.

Exterior of motel is deteriorated; interior is acceptable. Was given a room with a malfunctioning heater; transferred to a different room, with a functioning heater. Property uses a remote check-in agent at the front desk using a foreign attendant. Extremely awkward -- if you love foreign customer service, you'll love this.

It is close to all the restaurants so that was nice, however the shower had mold, we did not have enough towels for all family members and we did not have comforters on the bed, just two sheets. So we slept with clothes on in lieu of sleeping cold. The virtual agent for check-in was interesting and smooth - no complaints there. Walls are very thin, we could hear the neighbor’s snoring and a baby crying. The restaurant/bar that is in the same parking lot has later than usual hours. The hotel serves its purpose.

This hotel is rundown and in a poor neighborhood on the highway. There are homeless people outside and it was pretty loud until later evening. The noise level was fine while we were sleeping, however. There was hair in the bathtub, which is pretty disgusting, and the overall building is worn down. Paint chipping, red streaks-hopefully not blood, etc. Although the pillows on the bed were rock hard, the bed itself was pretty comfortable. Oh, and we are pretty sure there was a bullet hole in our front door. If you want a restaurant close by, there is one, but there were no hours posted and no name on the sign. I think it's affiliated with the hotel, but I'm not sure. There's also a grocery outlet conveniently located next door. Lol. It served its purpose and we came out alive.

Staff was extremely nice , the room was super clean. The heater didn't work and the water was luke warm at best. I'd stay here again though, I felt safe and secure . No coffee maker in the room which was disappointing.

It was a good stay. My husband and i got the half kitchen in our room. If you plan to use the kitchen heads up it has no cooking tools. We did have to buy pans, cooking utility, dish soap, silverware, and plates. The room only had a few towels. So we got a few wahing clothes too. It is a tad chilly in the hotel so bring extra blakets. We aslo had to drive over big dirt wholes to get the hotel. It is cloes to a shopping center. We also had troubles with our room key. Had to get it replacement to get into the room. The staff was kind and friendly. They helped us right away. I appreciated them.