Verified traveler
February 8, 2024
Went to check in for my stay and was told that they didn’t have a room for me even though I booked it in December and then upgraded the room in January, as I was planning to get engaged that day. They didn’t bother to look for any open rooms and insisted I canceled the reservation but I showed them I never did and was charged for my stay. They then said I need to figure out where I’m staying because they can’t accommodate me and my fiancé.
Wouldn’t recommend this place to anyone and if you want to stay somewhere that has better service and rooms stay at the Harvest Inn. Harvest Inn accommodated us right away hassle free.