Chalet Hôtel des 2 Gares

It is located in the town of Le Fayet belonging to the municipality of Saint Gervais des Bains. The building has two floors and has an elevator. The reception staff is friendly and efficient. The reception closes at noon. The hallways are well lit and the rooms are well identified. The room for individual use is about 18m2, although in reality, half of it is the bathroom, toilet and closets. Despite this, it has a comfortable distribution. The 1.5m bed was comfortable, but the pillows were old and uncomfortable. The soundproofing was not good, you could hear noise inside and outside, but both the hotel and the area are quiet. The lighting was adequate and could almost be left in the dark. The furniture was in good condition, although a chair and a table or desk were missing. The TV was about 28" and only had numerous channels in French. There was an individual air conditioning unit that could be regulated. The bathroom was not very comfortable, although its lighting was correct, the taps worked correctly and the towels were correct. But the water came out sometimes cold and sometimes very hot. The breakfast was almost adequate for this category but had a very bad layout. In addition, I had dinner at this hotel and it was rather strange. The wifi worked well and several devices could be connected Apparently all the rooms are different in size and features, there are even apartments. In short, a regular hotel of this category.

This hotel rents you a room WITH air conditioning. When you arrive, it is +25°C in the room. The manager tells you that this is normal, on June 3 the air conditioning does not work (we are waiting for the repairer). As this is not the first time that this has happened to us, I think that given the cost of electricity, hotel managers are reluctant and save on starting up. Even with a price reduction (to compensate), the heat is still there!!! Because of this problem (we pay for a service that we don't have), we decide to leave. It was with a lot of discussion and contradictions that we obtained with VERY difficulty the cancellation of the reservation, under the pretext that we had entered the room. You will tell me that in the mountains we can open the window! Problem, located in Fayet, the rooms overlook significant and incessant road traffic, SNCF traffic and Mont Blanc tramway (TMB) traffic. In addition, the view overlooks the hangars where the heat gives off a smell of grease and oil and the tracks!! Your turn to judge !!

I would like to share my sad experience with this hotel. Unfortunately, we thought there was a date mix-up and we showed up at this hotel a day later. We had booked a family room for 5 nights, but our family room had already been rebooked and the hotel was full. The establishment charged us for our ENTIRE stay without even re-accommodating us. Indeed, according to their conditions it is a now show and the hotel has categorically refused to make a commercial gesture. So they collected 2X the room. I deplore this unaccommodating attitude and I do not recommend this establishment.

Tout était parfait ! Chambre spacieuse propreté impeccable de la chambre et des parties communes. Petit déjeuner très soigné avec tout ce qu'on y attend pour débuter la journée La piscine pour se détendre : un réel plus. Au total un prix raisonnable. Continuez !

Week-end entre amies très agréable dans la chambre tribu pour 7 personnes. Personnel très accueillant et serviable. Logement confortable avec espace détente relaxant. Petit déjeuner varié et de qualité. Nous recommandons cet hôtel où nous avons passé un très bon séjour.

Un super séjour dans cet hôtel cocooning avec une jolie décoration. Un petit déjeuner au top, un accueil parfait, une chambre propre, une piscine, un spa et un sauna dont nous avons pu profiter. Merci au couple qui tient cet hôtel. Merci

Excellent rapport qualité prix et bien placé pour accéder aux stations de la vallée de Chamonix Très propre et la piscine très agréable après une journée de ski Le petit déjeuner est aussi très complet et varié, le personnel est très sympa et à l’écoute